At a Glance
- Tasks: Lead and implement impactful changes across the organisation, ensuring smooth transitions.
- Company: Join the British Council, a global leader in education and cultural relations.
- Benefits: Competitive salary, flexible working options, and a London Market allowance for city-based roles.
- Other info: Embrace a diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real difference by guiding teams through transformative change initiatives.
- Qualifications: Experience in managing complex change and strong stakeholder engagement skills required.
The predicted salary is between 38820 - 46100 £ per year.
The Change Manager leads the implementation and embedding of business, process, and system changes, ensuring initiatives are robust, aligned to strategy, and fully adopted across the organisation. Working in a complex, matrixed environment, the role guides teams through every stage of change—from readiness and transition to stabilisation and benefits realisation.
Key Responsibilities
- Ensure major change and implementation plans are well‑designed, documented, and quality‑assured, delivering maximum value against strategic objectives.
- Manage business transition activities to embed change effectively, ensuring teams are informed, supported, and ready.
- Act as a trusted advisor on process, systems, and people‑related impacts of business change.
- Contribute to a professional community of practice, strengthening change management capability across English & Exams globally.
- Develop and deliver briefings and knowledge‑sharing activities to build readiness and capability.
- Coordinate and influence globally dispersed stakeholders to ensure customer and business needs remain central.
- Work closely with subject‑matter experts (People Function, Finance, Legal, Tax, Estates) to analyse risks and develop mitigation strategies.
- Monitor implementation progress, report on outcomes, and take proactive steps to ensure successful adoption and benefit realisation.
- Identify, escalate, and manage change‑related risks and issues in line with corporate governance standards.
Essential Skills & Experience
- Proven experience delivering business, people, operational and technology change in complex environments.
- Demonstrable experience leading business readiness and implementation across multiple countries.
- Experience working with global stakeholders within a matrix structure.
- Strong evidence of influencing and holding others to account.
- Practical experience managing change initiatives from early pilots to full-scale implementation.
- Strong skills in facilitating change readiness briefings, workshops and business readiness activities.
- Working knowledge of established change management approaches and tools.
- Excellent organisational skills, agility, and strong interpersonal skills.
- English language proficiency.
- Candidates must have the right to live and work in the country where the role is based.
- The role involves collaboration with colleagues worldwide and may require occasional out‑of‑hours work.
Desirable
- Experience delivering change through a global network.
- Familiarity with project management or Agile methodologies.
- Knowledge of process simplification, standardisation, and mapping.
Additional Information
- Location: United Kingdom
- Job type: Home working, hybrid or office work
- Pay Grade: 8/E
- Number of openings: 2
- Gross Salary: from 38,820 to 46,100 GBP
- Contract: Fixed term - 2 years
- Closing Date: Monday, 6th of April 2026
Staff who work in our London Office receive a London Market allowance (LMA) which is an allowance paid in addition to their salary. The allowance is given in recognition of the high cost of living in London. The allowance is currently worth £3,300.
Equality, Diversity and Inclusion Statement
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
Safeguarding Statement
The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.
Exams Change Manager employer: British Council
The British Council is an exceptional employer, offering a dynamic work culture that prioritises equality, diversity, and inclusion. With opportunities for professional growth and development in a globally connected environment, employees benefit from a competitive salary, including a London Market allowance for those based in the capital. The organisation fosters collaboration across international teams, ensuring that every employee plays a vital role in meaningful change initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Exams Change Manager
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at the British Council or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding the change management landscape. Brush up on your knowledge of established approaches and tools. We want to see you shine when discussing how you can lead change effectively!
✨Tip Number 3
Showcase your experience with global stakeholders. Be ready to share examples of how you've influenced others and managed change across different countries. This will demonstrate your ability to thrive in a complex, matrixed environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Exams Change Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change management. We want to see how your skills align with the role of Exams Change Manager, so don’t hold back on showcasing relevant projects you've led!
Showcase Your Global Experience:Since this role involves working with global stakeholders, it’s essential to demonstrate your experience in managing change across different countries. Share specific examples that illustrate your ability to navigate complex environments and influence diverse teams.
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:Don’t forget to submit your application through our official website! This ensures that your application gets to the right place and helps us keep track of all candidates efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at British Council
✨Know Your Change Management Frameworks
Familiarise yourself with established change management approaches and tools. Be ready to discuss how you've applied these in previous roles, especially in complex environments. This shows you understand the theory behind the practice.
✨Demonstrate Stakeholder Engagement Skills
Prepare examples of how you've influenced and coordinated with global stakeholders. Highlight your experience in managing diverse teams and ensuring everyone is aligned with the change objectives. This will showcase your ability to navigate a matrix structure.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced during change initiatives and how you addressed them. Emphasise your skills in risk analysis and mitigation strategies, as this is crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific change scenarios. Think about your approach to business readiness activities and how you would ensure teams are informed and supported throughout the transition. Practising these scenarios can help you articulate your thought process clearly.
