British Council in Scotland is seeking a customer-focused professional to join the Erasmus+ Customer Experience team. You will be the first point of contact for applicants and stakeholders, providing high-quality support across phone, email and digital channels.
Role involves delivering accurate information, guiding applicants, resolving enquiries, maintaining records and upholding data protection standards.
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Erasmus+ Customer Experience Specialist (Hybrid) employer: British Council
The British Council is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets education. With a strong commitment to employee development, you will have access to numerous growth opportunities and a collaborative culture that values diverse perspectives. Join us to make a meaningful impact on learners worldwide while enjoying the unique advantages of working in a globally recognised organisation dedicated to cultural exchange and educational excellence.
