The British Council invites applications for a Trainer role to build frontline capability across customer service, sales, exams, and teaching support teams in the UK region. You will design and evaluate onboarding and development programmes to deliver high‑quality customer experiences aligned with British Council standards.
You will champion blended learning approaches, collaborate with stakeholders, and strengthen compliance, engagement, service excellence, and business growth across multiple
#J-18808-LjbffrRegional Training Lead: Elevate CX & Capability in Cardiff employer: British Council
The British Council is an exceptional employer, offering a dynamic work environment that champions inclusion and diversity. With flexible hybrid working arrangements and a strong commitment to social impact, employees have ample opportunities for professional growth and development while contributing to meaningful initiatives that make a difference in communities across the UK.
