At a Glance
- Tasks: Deliver exceptional customer service for Erasmus+ and ensure compliance with regulations.
- Company: Join the British Council, a leader in cultural relations and educational opportunities.
- Benefits: Competitive salary, hybrid working model, and a chance to make a difference.
- Other info: Two-year fixed-term contract with opportunities for professional growth.
- Why this job: Be part of a team that enhances customer experiences and supports international education.
- Qualifications: Strong customer service skills and a degree or equivalent experience required.
The predicted salary is between 30839 - 30839 £ per year.
The British Council is seeking a Customer Experience Manager in Belfast.
This role focuses on delivering exceptional customer service for Erasmus+ and ensuring compliance with regulatory requirements.
The ideal candidate will have strong customer service skills, a degree or equivalent experience, and the ability to work collaboratively with various internal teams.
This is a two-year fixed-term contract with a salary of £30,839 per annum.
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We think you need these skills to ace Impactful CX Manager – Erasmus+ Grants, Hybrid in Belfast
Customer Service Skills
Regulatory Compliance
Collaboration
Degree or Equivalent Experience
Communication Skills
Problem-Solving Skills
Attention to Detail
