Field Auditor - East London

Salary: £30,000 + Company car

Location: Field based, requiring regular travel to the following locations – Suffolk, Essex, Kent, East London

Working Hours: Monday to Friday, 40 hours per week

Job Status: Permanent

This role is subject to a satisfactory credit check.

Main Purpose of The Role:

The Partner Finance Audit team of approximately 16 are responsible for conducting stock and debenture audits at customers' sites at least monthly. Need to verify the presence and status of all the finance vehicles, working with the customer and Partner Finance Asset team to confirm status and support in resolving issues that may arise. This role involves close contact with Partner Finance customers and managing recovery situations, including the recovery of Keys, V5’s and vehicles.

Key Responsibilities:

• Working with the Regional Audit and Recoveries Manager, plan the monthly audit schedule to ensure all dealers are visited at the required frequency.
• Ensure that your monthly audit schedule is submitted at the beginning of each month to the RARM.
• Ensure that daily audits are completed in an organised approach so that audits are completed as efficiently as possible, with the minimum driving time between audits.
• Implement and strictly enforce the Stock Audit Procedure as defined by Partner Finance Credit and Risk management.
• Communicate clearly and constructively with Partner Finance customers.
• Compile and deliver daily reports of stock audit activity in the prescribed format.
• Implement special instructions according to the Risk, Asset & Credit departments requirements in the event of serious issues being identified.
• Communicate all issues immediately to the Risk, Assets & Credit departments, reporting back whenever required, according to the procedure.
• When required, collection and holding of keys and V5s.
• Support the Regional Audit and Recoveries Manager in recovery of vehicles from a customer back to a BCA site.
• Respond and adapt to requests from RARM at short notice to change your schedule and relocate where directed.

Knowledge and Experience Required:

• Valid Full UK Driving Licence
• Good self-discipline, organizational skills and able to self-manage, ability to focus and adapt to achieve objectives.
• Excellent communication skills, comfortable dealing with customers including handling sensitive situations impacting BCA’s credit risk.
• Good judgment and discretion is required when attending distress situations and dealing with customers in default.

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:

• Onsite parking
• Company Pension Scheme
• Cycle to work scheme
• An Employee Assistance Programme
• Enhanced maternity, paternity, and adoption leave
• Access to trained Mental Health First Aiders
• Access to BCA Rewards which provides online and store discounts with a range of retailers

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.