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- Tasks: Lead IT operations, manage teams, and drive strategic initiatives for business success.
- Company: Join the UK's top over-50s inclusive jobs board, committed to diversity and innovation.
- Benefits: Enjoy 30 days leave, flexible working, and a generous pension contribution.
- Why this job: Be part of a dynamic team shaping IT strategy with real impact on the organisation.
- Qualifications: Proven leadership in IT operations, experience with governance, and stakeholder management required.
- Other info: Hybrid working model with office attendance just two days a week.
The predicted salary is between 54000 - 84000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Application Deadline: 22 April 2025
Department: Operations (COO)
Employment Type: Permanent
Location: London
Compensation: Band C
Description
Location: Sheffield / London / Hybrid Working (Expectation that you will attend an office 2 days per week)
Contract: Permanent
Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)
Band: C
THE ROLE
In this position you will be responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise. Reporting to the Chief Operating Officer, you will have line management responsibilities for Information Security, IT Service Operations, and Business Resilience. The Head of IT Operations brings experience, knowledge, and future vision for transforming the IT Operations function including its strategy, operating model, product and service offerings, and workforce. You will be a senior stakeholder in all relationships with externally sourced infrastructure and operations capabilities. As a key member of the senior COO leadership team, you will contribute to the development and execution of the enterprise-wide IT strategy and be responsible for ensuring IT Operations strategy is fully aligned, positioning IT Operations to deliver compelling business value.
With a proven track record of leading complex, multidisciplinary talent teams in new endeavors and delivering solutions, you will demonstrate the ability to balance team and individual responsibilities, build teams and consensus, get things done through others not directly under your supervision, and work ethically and with integrity. You will have experience of leading IT practices/functions in small to mid-size organizations and of implementing and maintaining effective IT operational management frameworks across service, risk, and security. Having the ability to influence senior stakeholders to Board level, including HMG stakeholders, is essential, as is having experience of implementing governance and control processes commensurate with an organization of the scale and complexity of BBB.
Key Benefits
- 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
- 15% employer pension contribution
- Flexible working
- Cycle to work scheme
- Healthcare cash plan
- Group Income Protection and life assurance
- Paid voluntary days, maternity, paternity, adoption, and shared parental leave
- Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more
Head of IT Operations employer: British Business Bank
Contact Detail:
British Business Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Operations
✨Tip Number 1
Network with professionals in the IT operations field, especially those who have experience in leadership roles. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in IT management.
✨Tip Number 2
Familiarise yourself with the specific IT operational frameworks and governance processes that are relevant to the role. Understanding these will help you demonstrate your capability to implement effective strategies during interviews.
✨Tip Number 3
Prepare to discuss your previous experiences in leading multidisciplinary teams and how you've successfully influenced senior stakeholders. Use specific examples to illustrate your leadership style and strategic thinking.
✨Tip Number 4
Research StudySmarter's current IT operations and any recent projects or initiatives. This knowledge will not only show your genuine interest in the company but also allow you to tailor your discussions to align with their goals and values.
We think you need these skills to ace Head of IT Operations
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Head of IT Operations position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Tailor Your CV: Customise your CV to highlight relevant experience in IT operations, leadership, and stakeholder management. Use specific examples that demonstrate your ability to lead multidisciplinary teams and implement effective IT frameworks.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your vision for transforming IT operations. Address how your experience aligns with the company's goals and how you can add value to their IT strategy.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a senior role.
How to prepare for a job interview at British Business Bank
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the Head of IT Operations role. Familiarise yourself with the responsibilities, especially around IT infrastructure, service operations, and business resilience. This will help you articulate how your experience aligns with their needs.
✨Showcase Leadership Experience
As this position involves managing multidisciplinary teams, be prepared to discuss your leadership style and past experiences. Highlight specific examples where you've successfully led teams, influenced stakeholders, and delivered complex projects.
✨Prepare for Strategic Discussions
Since you'll be contributing to the enterprise-wide IT strategy, think about how you can add value in this area. Prepare to discuss your vision for transforming IT operations and how you would align it with the company's goals.
✨Demonstrate Ethical Leadership
Given the emphasis on integrity and ethical practices, be ready to share instances where you've navigated challenges while maintaining high ethical standards. This will resonate well with the company's values and expectations.
