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For Companies At a Glance
- Tasks: Lead IT operations, manage teams, and drive strategic initiatives for business success.
- Company: Join a dynamic organisation focused on transforming IT infrastructure and operations.
- Benefits: Enjoy 30 days leave, flexible working, and a generous pension contribution.
- Why this job: Be part of a senior leadership team making impactful decisions in a collaborative culture.
- Qualifications: Experience in IT leadership, governance, and managing multidisciplinary teams is essential.
- Other info: Hybrid working model with office attendance required two days a week.
The predicted salary is between 48000 - 84000 £ per year.
Application Deadline: 22 April 2025
Department: Operations (COO)
Location: London
Compensation: Band C
Description
Location: Sheffield / London / Hybrid Working (Expectation that you will attend an office 2 days per week)
Contract: Permanent
Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)
Band: C
THE ROLE
In this position you will be responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise. Reporting to Chief Operating Officer, you will have line management responsibilities for Information Security, IT Service Operations, and Business Resilience. The Head of IT Operations brings experience, knowledge, and future vision for transforming the IT Operations function including its strategy, operating model, product and service offerings, and workforce.
You will be a senior stakeholder in all relationships with externally sourced infrastructure and operations capabilities. As a key member of the senior COO leadership team, you will contribute to the development and execution of the enterprise-wide IT strategy and ensure IT Operations strategy is fully aligned, positioning IT Operations to deliver compelling business value.
With a proven track record of leading complex, multidisciplinary talent teams in new endeavors and delivering solutions, you will demonstrate the ability to balance team and individual responsibilities, build teams and consensus, get things done through others not directly under their supervision, and work ethically and with integrity.
You will have experience of leading IT practices/functions in small to mid-size organizations, and of implementing and maintaining effective IT operational management frameworks across service, risk, and security. Having the ability to influence senior stakeholders to Board level including HMG stakeholders is essential, as is having experience of implementing governance and control processes commensurate with an organization of the scale and complexity of BBB.
Key Benefits
- 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
- 15% employer pension contribution
- Flexible working
- Cycle to work scheme
- Healthcare cash plan
- Group Income Protection and life assurance
- Paid voluntary days, maternity, paternity, adoption, and shared parental leave
- Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more
Head of IT Operations employer: British Business Bank
Contact Detail:
British Business Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Operations
✨Tip Number 1
Network with professionals in the IT operations field, especially those who have experience in leadership roles. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in IT management.
✨Tip Number 2
Research StudySmarter's current IT infrastructure and operations. Understanding our existing systems and challenges will help you articulate how your experience can bring value and align with our strategic goals during discussions.
✨Tip Number 3
Prepare to discuss your experience in leading multidisciplinary teams. Be ready to share specific examples of how you've successfully managed complex projects and influenced stakeholders at a senior level, as this is crucial for the Head of IT Operations role.
✨Tip Number 4
Familiarise yourself with governance and control processes relevant to IT operations. Being able to demonstrate your knowledge in implementing effective frameworks will set you apart as a candidate who understands the complexities of our organisation.
We think you need these skills to ace Head of IT Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT operations, infrastructure management, and leadership roles. Use specific examples that demonstrate your ability to lead multidisciplinary teams and implement effective IT operational frameworks.
Craft a Compelling Cover Letter: In your cover letter, express your vision for transforming IT operations and how your experience aligns with the company's goals. Mention your ability to influence senior stakeholders and your track record of delivering business value through IT strategies.
Highlight Relevant Skills: Emphasise skills such as team leadership, strategic planning, risk management, and governance processes. Make sure to include any certifications or training that are relevant to IT operations and security.
Follow Application Instructions: Carefully read the job description and ensure you follow all application instructions. Submit your application before the deadline of 22 April 2025 and double-check that all documents are complete and formatted correctly.
How to prepare for a job interview at British Business Bank
✨Understand the Role Thoroughly
Make sure you have a deep understanding of the Head of IT Operations role. Familiarise yourself with the responsibilities, especially around IT infrastructure, service operations, and business resilience. This will help you articulate how your experience aligns with their needs.
✨Showcase Leadership Experience
Prepare to discuss your previous leadership roles, particularly in managing multidisciplinary teams. Highlight specific examples where you've successfully led projects or initiatives that transformed IT operations, as this is crucial for the position.
✨Demonstrate Stakeholder Management Skills
Be ready to provide examples of how you've influenced senior stakeholders, especially at the Board level. Discuss your approach to building relationships and ensuring alignment between IT strategy and business objectives.
✨Prepare for Governance and Control Discussions
Since the role involves implementing governance and control processes, be prepared to discuss your experience in this area. Share insights on frameworks you've used and how they contributed to effective IT operational management.
