British Business Bank, via Start Up Loans, is seeking a Customer Service Advisor in London for a hybrid role requiring office attendance two days a week. The role is permanent, full-time (37.5 hours) with a salary of £27,000 per year.
You will support applicants and Business Support Partners, handling inquiries across multiple channels and promoting high customer satisfaction. You will follow risk, control and compliance requirements, maintain quality records and contribute to customer insight
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Customer Experience Specialist – Hybrid (London) employer: British Business Bank
British Business Bank is an exceptional employer that fosters a collaborative and inclusive work culture, offering hybrid working arrangements that promote work-life balance. Employees benefit from continuous professional development opportunities and the chance to engage in meaningful projects that support the UK economy. With a focus on employee well-being and a commitment to diversity, working in Sheffield or London provides a unique advantage to be part of a forward-thinking organisation dedicated to making a positive impact.
