Business Support Manager - CIO
Application Deadline: 19 November 2026
Department: Investment
Employment Type: Permanent
Location: London
Compensation: £50,000 - £52,500 / year
Description
Location: London / Hybrid Working
(Expectation that you will attend an office 2 days per week plus additional office attendance across London/Sheffield as required)
Contract: Permanent
Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)
Salary: Up to £52,500 (London) depending on experience
In this role, you will provide professional PA and operational support to the BBB's Chief Investment Officer (CIO) and CIO Office, working closely with colleagues across the Investment Business and wider Bank to support the effective delivery of the CIO’s priorities and the Investment Business’s strategic objectives. Working closely with the Chief/MD(s) you will ensure that all Chief/MD-related activities, both internal and external, are effectively coordinated, escalated, and delegated as appropriate. As a trusted point of contact, you will build effective relationships with stakeholders and champion high-quality business support across the team and wider Bank.
Managing complex diaries and inboxes, you will anticipate requirements, proactively manage competing priorities and ensure leaders are fully prepared for their commitments. Acting as a first point of contact for senior stakeholders, you will facilitate effective communication and develop positive working relationships. Responsibilities will also include coordinating travel, expenses and meetings, alongside supporting budget management through raising and tracking purchase orders and monitoring operational and event-related expenditure.
Working closely with relevant teams, you will coordinate governance, board and committee activities. Additional responsibilities include recruitment administration, new joiner inductions, meeting and event coordination, preparing agendas, taking minutes and tracking follow-up actions to ensure timely completion.
You will bring the ability to build effective relationships across the Bank and with external stakeholders, support key projects and produce high-quality presentations, reports and business documentation. A flexible and collaborative approach is essential, with the confidence to provide support across teams when required.
The role calls for a high level of discretion, professionalism and sound judgement when handling sensitive and confidential information. Excellent communication, organisation and stakeholder management skills are essential, alongside advanced Microsoft 365 capability, particularly Outlook.
Key Benefits
- 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
- 15% employer pension contribution
- Flexible working
- Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
- Paid voluntary days, maternity, paternity, adoption, and shared parental leave
- Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more
Business Support Manager - CIO employer: British Business Bank
British Business Bank is an exceptional employer that fosters a collaborative and inclusive work culture, offering hybrid working arrangements that promote work-life balance. Employees benefit from continuous professional development opportunities and the chance to engage in meaningful projects that support the UK economy. With a focus on employee well-being and a commitment to diversity, working in Sheffield or London provides a unique advantage to be part of a forward-thinking organisation dedicated to making a positive impact.
