Start Up Loans (SUL), a subsidiary of the British Business Bank, is hiring a Customer Service Advisor in London with hybrid working. You will support applicants and Business Support Partners, delivering a positive customer experience across telephone, email, and webchat while meeting service levels.
You will attend the office 2 days per week in a full-time role with a pro-active, customer-focused approach and opportunities to contribute to continuous improvement.
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Hybrid Customer Experience Advisor employer: British Business Bank plc
British Business Bank is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the heart of London. With a strong commitment to employee growth, we provide ample opportunities for professional development and leadership training, ensuring our team members thrive in their careers while contributing to meaningful financial initiatives that support UK businesses. Our hybrid working model promotes work-life balance, making us an attractive choice for those seeking a rewarding and impactful role in financial risk management.
