Head of Change and Innovation

Head of Change and Innovation

Application Deadline: 22 April 2025

Department: Operations (COO)

Employment Type: Permanent

Location: London

Compensation: Band C

Location: Sheffield / London / Hybrid Working
(Expectation that you will attend an office 2 days per week)

Contract: Permanent

Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)

Band: C

THE ROLE

In this position, you are responsible for the delivery of new demand items for Front Office and Corporate Services functions including enterprise-wide change, enhancements for existing solutions, and service changes alongside the business strategy for innovation and support for new product development.

Reporting to the Chief Operating Officer, you will have line management responsibilities for project delivery teams, enterprise architecture, technical delivery, and product ownership.

The Head of Change and Innovation brings experience, knowledge, and future vision for transforming the Change and Innovation function including its strategy, operating model, product and service offerings, and workforce. You will be a senior stakeholder in all relationships with externally sourced infrastructure and operations capabilities alongside the Bank\’s stakeholders and delivery partner ecosystem.

As a key member of the COO senior leadership team, this role contributes to the development and execution of the enterprise-wide innovation strategy roadmap and supports the Bank in the delivery of its wider business strategy.

With a proven track record of leading complex, multidisciplinary talent teams in new endeavors and delivering solutions, you will also be able to demonstrate the ability to balance team and individual responsibilities, build teams and consensus, get things done through others not directly under your supervision, and work ethically and with integrity.

Experience of delivering enterprise and technology change and a deep understanding of good practice design, development, and test processes, procedures, and tools is also essential.

Key Benefits

• 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
• 15% employer pension contribution
• Flexible working
• Cycle to work scheme
• Healthcare cash plan
• Group Income Protection and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle – from discounts on retail and dining, to health and wellbeing, travel, and technology and plenty more

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