At a Glance
- Tasks: Manage finances, HR, and administration for Hitchin's Business Improvement District.
- Company: Join Visit Hitchin, a dynamic team dedicated to enhancing the town centre experience.
- Benefits: Enjoy flexible hours, competitive salary, and the chance to make a real impact.
- Why this job: Be at the forefront of community development while gaining valuable management experience.
- Qualifications: Experience in finance management and HR processes is essential; familiarity with Xero is a plus.
- Other info: This is a fixed-term role until March 2029, perfect for those seeking stability.
The predicted salary is between 24000 - 26667 Β£ per year.
Job Specification
Visit Hitchin is the Business Improvement District (BID) for Hitchin, working to promote, enhance, and develop the town centre. We are seeking a highly organised and proactive Business Manager to oversee the day-to-day management of the BID, ensuring financial control, HR compliance, effective administration, and adherence to corporate governance requirements. The Business Manager will report directly to the Board and act as the primary operational lead for Visit Hitchin.
- Job Title: Business Manager
- Reporting to: Visit Hitchin Board of Directors
- Hours: 22.5 β 25 hours per week
- Salary: Β£24,000 β Β£26,667 per year
- Contract: Fixed Term to March 2029 (Subject to probationary period)
- Location: Hitchin, Hertfordshire
Key Responsibilities
- Financial Management β manage BID finances using Xero, including budgeting, forecasting, invoicing, bank reconciliations, and preparation of financial reports for the Board.
- Human Resources β oversee HR processes including recruitment, contracts, staff policies, absence management, and performance reviews.
- Administration β maintain accurate records, manage correspondence, organise meetings, and ensure efficient office systems.
- Policies & Procedures β maintain, review, and update BID policies and procedures to ensure compliance with relevant laws and best practice.
- Corporate Governance β ensure adherence to all statutory and legal requirements, prepare Board papers, keep statutory registers up-to-date, and act as Company Secretary if required.
- Board Reporting β prepare and present regular updates to the Board, ensuring timely and accurate information is provided for decision-making.
- Stakeholder Engagement β act as the main contact for levy payers, local authorities, and other stakeholders, representing Visit Hitchin professionally.
- Project Support β assist in the planning, delivery, and evaluation of BID projects and initiatives.
Person Specification
- Proven experience in finance management using Xero or similar accounting software.
- Strong understanding of HR processes and employment law.
- Excellent organisational skills with the ability to manage multiple priorities.
- Knowledge of corporate governance and company compliance requirements.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office and digital communication tools.
- Experience in working with a Board of Directors or trustees (desirable).
- Knowledge of BIDs or town centre management (desirable).
How to Apply
To apply for this role, please complete the application form and upload your cover letter through Indeed β click here .
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Planning & Managing a BID Ballot
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Next Session: Thursday 25th September 2025, 10:30 β 13:00
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Hitchin BID - Business Manager employer: British BIDs
Contact Detail:
British BIDs Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hitchin BID - Business Manager
β¨Tip Number 1
Familiarise yourself with Xero or similar accounting software before applying. Since financial management is a key responsibility, having hands-on experience or even completing a short online course can give you an edge during interviews.
β¨Tip Number 2
Network with local businesses and stakeholders in Hitchin. Understanding the community and building relationships can demonstrate your commitment to the role and help you stand out as a candidate who is already engaged with the BID's mission.
β¨Tip Number 3
Brush up on your knowledge of corporate governance and compliance requirements. Being well-versed in these areas will not only prepare you for potential interview questions but also show that you are serious about the responsibilities of the Business Manager role.
β¨Tip Number 4
Prepare to discuss your previous experiences in HR processes and project management. Be ready to share specific examples of how you've successfully managed teams or projects, as this will highlight your organisational skills and ability to handle multiple priorities.
We think you need these skills to ace Hitchin BID - Business Manager
Some tips for your application π«‘
Tailor Your Cover Letter: Make sure to customise your cover letter specifically for the Business Manager position at Hitchin BID. Highlight your experience in financial management, HR processes, and corporate governance, as these are key responsibilities of the role.
Showcase Relevant Experience: In your CV, emphasise any previous roles where you managed finances using Xero or similar software. Include specific examples of how you've successfully overseen HR processes or engaged with stakeholders, as these skills are crucial for this position.
Demonstrate Organisational Skills: Provide examples in your application that showcase your excellent organisational skills. Mention instances where you managed multiple priorities effectively, as this is a vital aspect of the Business Manager role.
Research Hitchin BID: Familiarise yourself with Hitchin BID's mission and recent projects. This knowledge will not only help you tailor your application but also prepare you for potential interview questions about how you can contribute to their goals.
How to prepare for a job interview at British BIDs
β¨Know Your Financials
Since the role involves managing finances using Xero, make sure to brush up on your financial management skills. Be prepared to discuss your experience with budgeting, forecasting, and financial reporting, as these will be key topics during the interview.
β¨Understand HR Processes
The Business Manager will oversee HR processes, so it's crucial to demonstrate your understanding of recruitment, contracts, and performance reviews. Think of examples from your past experiences where you successfully managed HR tasks or improved HR policies.
β¨Showcase Your Organisational Skills
This role requires excellent organisational abilities. Prepare to share specific instances where you managed multiple priorities effectively. Highlight any tools or methods you use to stay organised, especially in a busy office environment.
β¨Engage with Stakeholders
As the main contact for levy payers and local authorities, your communication skills will be vital. Be ready to discuss how you've engaged with stakeholders in previous roles, and think about how you would represent Visit Hitchin professionally in various situations.