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- Tasks: Lead a retail shop, boost sales, and ensure top-notch customer service.
- Company: Join Southern Hospice Group, the largest hospice network in Sussex.
- Benefits: Enjoy up to 35 days off, pension schemes, and health perks.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Dynamic team environment with opportunities for personal growth.
The predicted salary is between 28800 - 42000 £ per year.
To develop the full sales and profit potential from the shop. To manage and co-ordinate the day-to-day activities of the shop ensuring excellent customer service and maximising overall profit. To enhance the Martlets, St Barnabas and Chestnut Tree House Hospices’ profile within the community.
- Maximise the revenue from the shop, through sales from donated and new goods.
- Ensure the team delivers high standards of customer service.
- Ensure Gift Aid is captured at every opportunity to maximise income.
- Manage the shop in line with budgeted targets and retail KPIs and monitor the shop’s performance against those targets.
- Help to recruit and retain great staff and volunteers and to help them reach their full potential through training and personal development.
- Ensure the shop operates in line with retail policies and procedures.
We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced people for all industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people-centric organisation like ours.
- Company pension scheme or NHS pension scheme for eligible employees.
- Up to 35 days’ annual leave inclusive of bank holidays.
- On-site education support and study leave opportunities.
- Option to access Health Shield and cover your everyday cost of healthcare for less.
- Free parking, subsidised meals and various social activities.
- Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card.
- Employee Assistance Programme.
- Death in Service.
Please note that we reserve the right to close this vacancy before the published closing date where applicant volume is high. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for an Enhanced submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Retail Shop Manager in Worthing employer: British Antarctic Surve
Contact Detail:
British Antarctic Surve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Manager in Worthing
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail sector and let them know you're on the hunt for a Retail Shop Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research common interview questions for retail management and practice your responses. Show off your customer service skills and how you can maximise sales and profits – that’s what they want to hear!
✨Tip Number 3
Don’t forget to showcase your passion for the community! When chatting with potential employers, highlight how you can enhance their profile within the community and contribute to their charitable goals. It’s all about making a connection!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Retail Shop Manager in Worthing
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and community service shine through. We want to see how much you care about making a difference in people's lives, especially in a role that supports hospices.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the job description. Focus on your achievements in sales, customer service, and team management. We love seeing how you've maximised profits and enhanced customer experiences in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so make sure your skills and experiences are easy to spot!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at British Antarctic Surve
✨Know Your Numbers
Familiarise yourself with retail KPIs and budget targets relevant to the role. Be ready to discuss how you’ve managed sales and profit in previous positions, and think of specific examples where you maximised revenue or improved customer service.
✨Showcase Your People Skills
As a Retail Shop Manager, your ability to lead and develop a team is crucial. Prepare to share experiences where you’ve successfully recruited, trained, or motivated staff and volunteers. Highlight any initiatives you’ve implemented that enhanced team performance.
✨Emphasise Community Engagement
Since the role involves enhancing the hospice's profile within the community, come prepared with ideas on how to engage local customers and promote the shop. Think about past experiences where you’ve successfully built relationships within the community.
✨Understand the Mission
Research Southern Hospice Group and its mission thoroughly. Be ready to express why you’re passionate about working for a people-centric organisation and how your values align with theirs. This will show your genuine interest in the role and the impact it has on the community.
