At a Glance
- Tasks: Assist in managing a retail team and deliver excellent customer service.
- Company: Join a beloved local charity making a difference in the community.
- Benefits: Enjoy generous annual leave, pension schemes, and employee discounts.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Be part of a compassionate team supporting patients and families in need.
- Qualifications: Retail experience is a plus, but passion and enthusiasm are key!
The predicted salary is between 25427 - 25427 £ per year.
Location: Rustington
Vacancy Type: Part Time/Permanent
Pay Range: Grade 3 - £25,427 (Pro rata for part time roles)
Contracted Hours: 15 hours per week
Application Deadline: Sunday, June 21, 2026
About the role:
Southern Hospice Group offers specialist palliative care through three hospices: Martlets adult hospice in Hove, St Barnabas House adult hospice in Worthing and Chestnut Tree House children’s hospice near Arundel in Sussex. Our Shops and Distribution Centres provide one of our most important revenue streams and offer quality items and a friendly service. At a time of continued expansion, we currently have the following vacancy:
As an Assistant Manager, it will be helpful if you have retail and customer service skills, although full training will be given. You’ll be using people skills to help deliver income to the hospice. Helping to give excellent customer service, assisting in managing a team of staff and volunteers, stock control, promoting and capturing Gift Aid, daily cash handling and banking, ensuring the staff, volunteers, the shop and the site are safe and secure. You will be energetic and love variety and keeping our shop commercial and appealing. You will have responsibility for all aspects of the business in the absence of the manager after full induction training.
Benefits:
- Company pension scheme or NHS pension scheme for eligible employees
- Up to 35 days’ annual leave inclusive of bank holidays
- On-site education support and study leave opportunities
- Option to access Medicash and cover your everyday cost of healthcare for less
- Free parking, subsidised meals and various social activities
- Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card
- Employee Assistance Programme
- Death in Service
We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced people for all industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people‑centric organisation like ours.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for an Enhanced submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Assistant Manager - Rustington employer: British Antarctic Surve
Southern Hospice Group is an exceptional employer, offering a supportive and compassionate work environment in Peacehaven. With a strong commitment to employee growth, generous benefits including up to 35 days of annual leave, and opportunities for professional development, we ensure our team members feel valued and empowered. Join us in making a meaningful impact in the community while enjoying a range of perks such as free parking, subsidised meals, and a corporate gym membership.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Rustington
✨Tip Number 1
Get to know the Southern Hospice Group! Research our values, mission, and the services we provide. This will help you connect your passion for fashion and quality homewares with our commitment to exceptional care during your interview.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be using these skills daily. Role-play common customer scenarios with a friend or family member to boost your confidence and show us how you can deliver excellent customer service.
✨Tip Number 3
Show your enthusiasm for retail! Bring examples of how you've contributed to a team in previous roles, even if they weren't in retail. We love seeing candidates who are energetic and ready to keep our shop appealing and commercial.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our much-loved local charity and making a difference in the community.
We think you need these skills to ace Assistant Manager - Rustington
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for retail and customer service.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences match what we're looking for. This shows us that you’re genuinely interested in the role and understand what it entails.
Show Your Enthusiasm:We love seeing candidates who are excited about the opportunity to work with us! Mention why you’re passionate about working for a charity and how you can contribute to our mission.
Check Your Details:Before hitting that submit button, double-check your application for any typos or errors. A polished application reflects your attention to detail, which is super important in a retail environment!
How to prepare for a job interview at British Antarctic Surve
✨Know the Charity Inside Out
Before your interview, take some time to research Southern Hospice Group and its mission. Understand the services they provide and how their shops contribute to the overall goals. This knowledge will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your People Skills
As an Assistant Manager, you'll be working closely with staff and volunteers. Prepare examples of how you've successfully managed teams or provided excellent customer service in the past. Highlighting your interpersonal skills will demonstrate that you're a great fit for their people-centric environment.
✨Be Ready for Practical Scenarios
Expect questions about handling stock control, cash management, and promoting Gift Aid. Think of specific situations where you've dealt with similar tasks or challenges. This will help you illustrate your problem-solving abilities and readiness for the role.
✨Express Your Passion for Retail
Since the role involves a love for fashion and quality homewares, be prepared to discuss your personal interests in retail. Share any experiences that reflect your enthusiasm for creating appealing shop environments and delivering exceptional customer experiences.
