At a Glance
- Tasks: Assist in managing daily shop activities and ensure excellent customer service.
- Company: Join Southern Hospice Group, the largest hospice network in Sussex.
- Benefits: Enjoy up to 35 days annual leave, free parking, and a company pension scheme.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while gaining valuable retail experience.
- Qualifications: Strong customer service skills and a passion for helping others.
The predicted salary is between 25427 - 25427 £ per year.
Location: Peacehaven
Vacancy Type: Part Time/Permanent
Pay Range: Grade 3 - £25,427 Pro rata for part time roles
Contracted Hours: 36 hours per week
Application Deadline: Wednesday, July 15, 2026
About the role:
To assist the Retail Shop Manager to manage and co-ordinate the day-to-day activities of the shop ensuring excellent customer service and maximising overall profit. To assist in enhancing the profile of the hospices in the community by good customer relations. To independently stand in for the Shop Manager in their absence.
Essential criteria:
- Maximise the contribution for the shop through sales from all donated and new goods
- Ensure the shop delivers high standards of customer service
- Capture Gift Aid at every opportunity to maximise income
- Assist the manager with sales promotions, stock generation activities and income from new goods
- Encourage a safe environment that embraces new ideas and originality
- Help the manager keep the shop looking its very best to deliver maximum income to the hospices
- Encourage the work of volunteers and co-ordinate the volunteers work and rotas
- Assist the Manager in recruitment, induction, training, and development of volunteers
About us:
Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce.
St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in-patient care and community living well services.
Chestnut Tree House is the children’s hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions.
Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.
We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced people for all industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people-centric organisation like ours.
Benefits:
- Company pension scheme or NHS pension scheme for eligible employees
- Up to 35 days’ annual leave inclusive of bank holidays
- On-site education support and study leave opportunities
- Option to access Medicash and cover your everyday cost of healthcare for less
- Free parking, subsidised meals and various social activities
- Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card
- Employee Assistance Programme
- Death in Service
Please note that we reserve the right to close this vacancy before the published closing date where applicant volume is high. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for an Enhanced submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Assistant Shop Manager - Peacehaven employer: British Antarctic Surve
Southern Hospice Group is an exceptional employer, offering a supportive and compassionate work environment in Peacehaven. With a strong commitment to employee growth, generous benefits including up to 35 days of annual leave, and opportunities for professional development, we ensure our team members feel valued and empowered. Join us in making a meaningful impact in the community while enjoying a range of perks such as free parking, subsidised meals, and a corporate gym membership.
