Supporter Experience Lead – Hospices in Clapham

Supporter Experience Lead – Hospices in Clapham

Clapham Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to provide exceptional supporter care and fundraising for hospices.
  • Company: Join the British Antarctic Survey, dedicated to compassionate support.
  • Benefits: Enjoy up to 35 days’ annual leave and a company pension scheme.
  • Other info: Full-time, permanent role based in Worthing, Hove, and Arundel.
  • Why this job: Make a real difference in the lives of those in need.
  • Qualifications: Strong leadership, communication, and organisational skills required.

The predicted salary is between 30000 - 40000 £ per year.

The British Antarctic Survey is looking for a compassionate Supporter Experience Team Lead to oversee supporter care and fundraising for our hospices: Chestnut Tree House, St Barnabas House, and Martlets Hospice. This vital role requires strong leadership, communication, and organisational skills to ensure empathy and professionalism in every interaction.

Join us in providing exceptional care to those we support. The role offers a full-time, permanent position based in the Worthing, Hove, and Arundel area, with competitive benefits including up to 35 days’ annual leave and a company pension scheme.

Supporter Experience Lead – Hospices in Clapham employer: British Antarctic Surve

The British Antarctic Survey is an exceptional employer, offering a supportive and compassionate work environment for those dedicated to making a difference in the lives of hospice patients. With competitive benefits such as up to 35 days’ annual leave and a robust pension scheme, employees are encouraged to grow and thrive within a culture that values empathy and professionalism. Located in the picturesque Worthing, Hove, and Arundel area, this role provides a unique opportunity to lead a team committed to delivering outstanding supporter care and fundraising efforts.

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Contact Details:

British Antarctic Surve Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Supporter Experience Lead – Hospices in Clapham

Tip Number 1

Network like a pro! Reach out to people in the hospice sector or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Prepare for interviews by practising common questions and scenarios specific to supporter care. We want you to showcase your empathy and leadership skills, so think about real-life examples you can share.

Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It shows you care!

Tip Number 4

Apply through our website for the best chance at landing the job. We love seeing applications directly from passionate candidates who are eager to join our mission!

We think you need these skills to ace Supporter Experience Lead – Hospices in Clapham

Leadership Skills
Communication Skills
Organisational Skills
Empathy
Professionalism
Fundraising Experience
Supporter Care

Some tips for your application 🫡

Show Your Compassion:In your application, let your empathy shine through. We want to see how you connect with the mission of supporting hospices and the people they care for. Share personal experiences or motivations that drive your passion for this role.

Highlight Leadership Skills:As a Supporter Experience Team Lead, strong leadership is key. Make sure to showcase any relevant experience where you've led a team or project. We’re looking for examples that demonstrate your ability to inspire and guide others.

Be Organised and Clear:Your written application should reflect your organisational skills. Keep it clear and concise, using bullet points if necessary. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at British Antarctic Surve

Show Your Compassion

As a Supporter Experience Lead, empathy is key. Be prepared to share examples of how you've demonstrated compassion in previous roles, especially in challenging situations. This will show that you understand the importance of supporter care.

Highlight Leadership Skills

This role requires strong leadership abilities. Think of specific instances where you've successfully led a team or project. Discuss your approach to motivating others and how you handle conflicts, as this will resonate with the interviewers.

Know the Hospices

Familiarise yourself with Chestnut Tree House, St Barnabas House, and Martlets Hospice. Research their missions, values, and any recent news. This knowledge will demonstrate your genuine interest in the role and the organisation's work.

Prepare Questions

Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and the organisation's future plans. This shows that you're engaged and serious about contributing to their mission.