At a Glance
- Tasks: Assist in managing daily shop activities and ensure excellent customer service.
- Company: Join the largest hospice group in Sussex, dedicated to compassionate care.
- Benefits: Enjoy up to 35 days of leave, pension schemes, and free parking.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong customer service skills and ability to work with volunteers.
The predicted salary is between 22000 - 26000 € per year.
About the role
To assist the Retail Shop Manager to manage and co‑ordinate the day‑to‑day activities of the shop ensuring excellent customer service and maximising overall profit. To assist in enhancing the profile of the hospices in the community by good customer relations. To independently stand in for the Shop Manager in their absence.
- Maximise the contribution for the shop through sales from all donated and new goods.
- Ensure the shop delivers high standards of customer service.
- Capture Gift Aid at every opportunity to maximise income.
- Assist the manager with sales promotions, stock generation activities and income from new goods.
- Encourage the work of volunteers and co‑ordinate the volunteers work and rotas.
- Ensure the shop operates in line with retail policies and procedures.
- Monitor building structures and appliances to ensure the safe working environment.
- Be a keyholder for the premises.
About us
Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce.
St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in‑patient care and community living well services. Chestnut Tree House is the children’s hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life‑limiting conditions. Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.
Benefits
- Company pension scheme or NHS pension scheme for eligible employees.
- Up to 35 days’ annual leave inclusive of bank holidays.
- On‑site education support and study leave opportunities.
- Option to access Medicash and cover your everyday cost of healthcare for less.
- Free parking, subsidised meals and various social activities.
- Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card.
- Employee Assistance Programme.
- Death in Service.
Assistant Manager - Steyning employer: British Antarctic Surve
Southern Hospice Group is an exceptional employer, dedicated to providing compassionate care while fostering a supportive and inclusive work environment. With generous benefits such as up to 35 days of annual leave, a company pension scheme, and opportunities for professional development, employees are encouraged to grow and thrive in their roles. Located in Sussex, the organisation not only prioritises high standards of customer service but also actively engages with the community, making it a rewarding place to work for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Steyning
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Assistant Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow Southern Hospice Group on social media and engage with their posts. This not only shows your interest but also helps you stay updated on any job openings or events they might be hosting.
✨Tip Number 3
Prepare for interviews by researching common questions for retail management roles. Practice your answers, focusing on how you can enhance customer service and manage volunteers effectively.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Southern Hospice Group.
We think you need these skills to ace Assistant Manager - Steyning
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight your experience in retail management and customer service, as these are key to what we’re looking for at Southern Hospice Group.
Show Your Passion:We love seeing candidates who are genuinely passionate about our mission. Share why you want to work with us and how you can contribute to enhancing the profile of our hospices in the community.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to see your skills and experiences that match the job description.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at British Antarctic Surve
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Assistant Manager. Familiarise yourself with the day-to-day activities, customer service expectations, and how to maximise profits. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for customers or resolved issues effectively. This is crucial for a role that focuses on enhancing community relations and ensuring high standards.
✨Highlight Your Leadership Experience
Since you'll be standing in for the Shop Manager, it's important to showcase any leadership or team coordination experience you have. Share specific instances where you've successfully managed a team or coordinated volunteers, as this will demonstrate your capability to take charge.
✨Understand the Organisation's Values
Research Southern Hospice Group and its mission. Be prepared to discuss how your values align with theirs, especially regarding compassionate care. Showing that you resonate with their vision will set you apart as a candidate who truly cares about the work they do.
