At a Glance
- Tasks: Manage zoo operations, ensuring animal welfare and excellent visitor experiences.
- Company: Belfast Zoo, a vibrant and engaging environment for wildlife and visitors.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to creating memorable experiences for all.
- Why this job: Lead a passionate team and make a difference in animal conservation and visitor engagement.
- Qualifications: Experience in management and a passion for wildlife and customer service.
The predicted salary is between 46000 - 57000 € per year.
Closing date for applications is: 8th Apr 2026
Contact: Employee Resourcing Team (jobs@belfastcity.gov.uk)
Sector: Management
Type: Paid
Contract type: Full-time
Salary: £53,460 - £56,730 per annum
To report to the Zoo Development Manager, this post will be responsible for:
- the operational and contractual management of all aspects of the zoological gardens and other facilities and assets. This includes all management issues relating to animal husbandry; historical buildings and artefacts; horticulture; hospitality and tourism, identifying strategic opportunities for all areas, overseeing catering franchise agreements, procurement and contracts, the upkeep of the surrounding landscapes and the management and supervision of cross‑functional teams at the location;
- assisting with the overall development, planning, organisation and management of the zoo and its environs, and to act as champion to maximise the commercial opportunities;
- supporting the Zoo Development Manager in the management of the zoological gardens and other facilities to ensure that facilities and activities comply with regulation and legislation concerning zoo operation and management, health and safety requirements and customer service standards;
- ensuring the highest standards of animal welfare including animal husbandry, enclosure and habitat maintenance;
- assisting with the monitoring and management of budgets allocated for the discharge of the unit’s functions in accordance with the council’s policies, financial regulations and standing orders, to ensure that the unit’s objectives are met within the budget;
- assisting the Zoo Development Manager in the production of accurate and timely management information for council or committee reports, official returns and for performance measurement;
- ensuring the highest standards of service delivery, through the effective management of all facilities; the motivation and performance management of staff; ensuring the highest customer service standards, applying all relevant council’s policies concerning a total quality approach.
Applications must be submitted online before 12 midnight on Wednesday, 8 April 2026.
Zoo Operations Manager employer: British and Irish Association of Zoos and Aquariums (BIAZA)
Belfast Zoo is an exceptional employer, offering a dynamic work environment where passion for animal welfare and conservation meets professional growth. With a commitment to employee development, competitive salaries, and a supportive culture, staff are encouraged to thrive in their roles while contributing to the zoo's mission of providing outstanding visitor experiences and maintaining high standards of care. Located in the scenic surroundings of Northern Ireland, employees enjoy a unique opportunity to work in a vibrant community dedicated to wildlife and education.
Contact Detail:
British and Irish Association of Zoos and Aquariums (BIAZA) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Zoo Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the zoo and wildlife management sector. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the zoo's operations and recent developments. Show that you’re not just passionate about animals but also understand the business side of things. Bring your A-game by having examples ready that demonstrate your leadership and management skills.
✨Tip Number 3
Don’t just apply and wait! Follow up on your application after a week or so. A quick email to the Employee Resourcing Team shows your enthusiasm and keeps you on their radar. Just be polite and professional!
✨Tip Number 4
Make sure to showcase your unique skills in animal husbandry and facility management during interviews. Highlight any relevant experience you have with budgets, contracts, or team management. We want to see how you can bring value to the zoo!
We think you need these skills to ace Zoo Operations Manager
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure to thoroughly read the job description. We want to see how your skills and experiences align with what they're looking for, so highlight those connections in your application.
Tailor Your Application:Don’t just send a generic application! We recommend customising your CV and cover letter to reflect the specific requirements of the Zoo Operations Manager role. Use keywords from the job description to show that you’re a perfect fit.
Showcase Relevant Experience:When detailing your experience, focus on roles that relate to operational management, animal welfare, or team leadership. We want to see how your past work prepares you for this exciting opportunity at Belfast Zoo!
Apply Through Our Website:Make sure to submit your application through the provided link on our website. It’s the easiest way for us to receive your details and ensures you don’t miss any important information about the application process.
How to prepare for a job interview at British and Irish Association of Zoos and Aquariums (BIAZA)
✨Know Your Zoo Inside Out
Before the interview, make sure you research Belfast Zoo thoroughly. Understand its history, current operations, and any recent developments. This will not only show your genuine interest but also help you discuss how you can contribute to its growth and management.
✨Showcase Your Management Skills
Prepare examples from your past experiences that highlight your management abilities, especially in areas like animal husbandry, team leadership, and budget management. Be ready to discuss how you've successfully led cross-functional teams and improved service delivery in previous roles.
✨Understand Regulations and Standards
Familiarise yourself with the regulations and legislation surrounding zoo operations, health and safety, and animal welfare. Being able to speak knowledgeably about these topics will demonstrate your readiness to ensure compliance and uphold the highest standards at the zoo.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the zoo's future plans, challenges they face, and how the role of Zoo Operations Manager fits into their vision. This shows you're not just interested in the job, but also in the organisation's mission and goals.
