Hertfordshire Zoo is seeking an experienced Operations Manager to unite Park Services, Guest Services, Retail and Catering under one accountable leadership. You will drive visitor experience, safety, and commercial performance, while coordinating staffing and resources across departments.
The role requires hands-on leadership, decision-making, and the ability to manage seasonal and event-driven demand. Weekend and holiday coverage will be required as part of a busy, visitor-facing operation.
#J-18808-Ljbffr
Zoo Operations Lead: Guest Services & Retail employer: British and Irish Association of Zoos and Aquariums (BIAZA)
Activate Learning is an exceptional employer that values the passion and dedication of its staff, offering a supportive work culture where teamwork and professional growth are at the forefront. Located in the picturesque Surrey countryside, employees benefit from a vibrant environment that fosters learning and development, alongside opportunities to engage with a diverse animal collection. With a commitment to high standards of animal welfare and education, Activate Learning provides a meaningful and rewarding career for those looking to make a difference in the animal industry.
Contact Details:
British and Irish Association of Zoos and Aquariums (BIAZA) Recruitment Team
