At a Glance
- Tasks: Lead daily operations in retail, catering, and holiday cottage management.
- Company: Join WWT Welney, a key player in wetland conservation.
- Benefits: Enjoy a competitive salary and the chance to make a difference.
- Other info: Work in a beautiful environment with opportunities for personal growth.
- Why this job: Be part of a team dedicated to protecting nature and enhancing visitor experiences.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 32630 - 32630 £ per year.
WWT Welney is looking for an enthusiastic, highly organised, customer‑focused individual to join our team as Trading Manager. This is an exciting opportunity to lead the day‑to‑day commercial operations at one of the UK’s most important wetland reserves. You will oversee our retail, catering, gallery, and holiday cottage operations, ensuring visitors receive an exceptional experience whilst driving commercial performance and supporting our conservation mission.
Located in Norfolk, WWT Welney is part of the Ouse Washes, renowned for its spectacular winter gatherings of wildfowl and diverse wetland wildlife year‑round. At the heart of the reserve is our award‑winning visitor centre. The retail space showcases products from local suppliers alongside a wide selection of books, bird care products, optics, gifts, and more. Wigeon Café offers visitors panoramic views across the wetlands, complemented by a recently refreshed menu featuring freshly made ciabattas, paninis, soups, and cakes.
Delivering an exceptional visitor experience and caring for this unique environment are central to everything we do. We are proud recipients of VisitEngland Welcome Accolade for the past two years, recognising our commitment to outstanding hospitality and visitor engagement.
By joining our team, you will become part of an organisation dedicated to protecting wetland habitats, saving species worldwide, and inspiring people to connect with nature. Every profit generated through our trading operations directly supports vital conservation work to restore wetlands and unlock their extraordinary environmental benefits.
This is a permanent role, working 37.5 hours per week, 5 days from 7 including weekends.
Trading Manager in London employer: British and Irish Association of Zoos and Aquariums (BIAZA)
WWT Welney is an exceptional employer that offers a unique opportunity to work in a stunning natural environment while making a meaningful impact on conservation efforts. With a strong focus on employee development, a supportive work culture, and the chance to engage with visitors in a vibrant setting, you will thrive in a role that combines commercial success with environmental stewardship. Join us in creating memorable experiences for our guests while contributing to the preservation of vital wetland habitats.
Contact Details:
British and Irish Association of Zoos and Aquariums (BIAZA) Recruitment Team
