At a Glance
- Tasks: Support animal care and mentor the keeper team at Twycross Zoo.
- Company: Join Twycross Zoo, a leading conservation and education charity.
- Benefits: Enjoy 31 days annual leave, life assurance, and free zoo entry.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Make a real impact on animal welfare and conservation efforts.
- Qualifications: BSc in animal or conservation subject and relevant experience preferred.
The predicted salary is between 29914 - 29914 £ per year.
Twycross Zoo East Midlands
Closing date for applications is: 23rd Jun 2026
Contact: Human Resources
Sector: Animal Care
Type: Paid
Contract type: Full-time
Salary: £29,914 per annum
Reporting to: Assistant Curator / Curator (of relevant section)
Direct reports: None
Working Pattern: Average 5 days out of 7 – 37.5 Hours (1 hour unpaid lunchbreak)
About Us
Twycross Zoo is a fantastic conservation and education charity and historic organisation that has existed for 60 years. At the heart of what we do, the reason we exist, is to be an influential conservation and education charity, delivering on our commitments to be guest obsessed and provide world‑class animal environments and levels of husbandry. Alongside this, we strive to be an effective charity with a commercial mindset, putting our people at the heart of the organisation.
Key Objectives
- To support the Team Leader in the running of the section, ensuring that all elements of animal care is carried out effectively and safely.
- Support and mentor the keeper team in all areas to ensure continued development, competency and performance in their roles.
- Role modelling the company values in all areas of your work, ensuring the team feel empowered to consistently deliver outstanding experiences to our guests.
Key Responsibilities
- Assist in establishing section husbandry and management routines to deliver a high level of animal care to relevant species. This includes, but is not limited to, enclosure servicing, diet provision, positive reinforcement training and providing a full range of enrichment opportunities.
- Follow these and ensure they are also followed by the keeper team.
- Conduct observations on the relevant animals during the working day. Report anything of concern from across the team to the most applicable person.
- Ensure all relevant risk assessments, standard operating procedures and policies are followed at all times, to ensure best practice for safe working, in line with health and safety practices.
- Be proactive in looking for ways to improve own working knowledge and keep abreast of best practice of relevant species.
- Show initiative in how TZ can continually improve the wellbeing of its animals.
- Record all required elements of animal data and ensure anything recorded by the team is to the required standard. Includes, but isn’t limited to, section diary entries, DAM daily reports and single data entry points on ZIMS.
- Deputise for the Team Leader when needed.
- Engage with visitors on site, which may include delivering or assisting with animal talks and public feeds.
- Be proactive in the support and facilitation of work from other departments, including zoo‑based research, conservation education and animal services.
- Show initiative in the suggestion of beneficial zoo‑based research for the relevant species.
- Work closely with other departments such as veterinary and maintenance, taking a proactive approach where animal health and welfare is affected.
- Communicate anything pertinent to the team in a timely manner.
- Work on improving knowledge and understanding of the work of BIAZA and EAZA. Consider opportunities to play an active role where suitable.
About You
- A BSc (or equivalent experience) in an animal or conservation related subject desirable.
- Achieved the DMZAA (or equivalent) qualification.
- Significant knowledge of relevant taxa, including their physiology, natural behaviours and management practices in zoos.
- Up to date best practice knowledge for species management.
- High level of motivation in delivering these high standards and the pursuit of excellence.
- Experienced in how to mentor and support a variety of people.
- Be open, approachable and have a flexible and calm working style.
- Has excellent time management skills with the ability to prioritise work; completing own work whilst supporting others.
- A competent communicator at all levels across the society.
- Be appreciative and follow the need for confidentiality where appropriate.
- IT competent in MS Office and ZIMS.
- Knowledge of breeding programme management and the wider role of modern zoos in species and habitat conservation, with some understanding of species planning.
- Committed to supporting zoos in increasing our impact on species conservation.
- Flexibility in working times and duties is a key requirement.
- Physically able to complete section work as required.
Benefits Include
- 31 days annual leave (including bank holidays), increasing with service.
- Life assurance.
- Company sick pay from 6 months service.
- Free zoo entry for you and complimentary tickets for family and friends.
- Discounts in our gift shop and food outlets.
- Access to an employee discount platform.
- Monthly recognition awards.
- Employee assistance services.
- Free parking.
Apply For This Job
Join us and play a vital role behind the scenes, supporting our mission to deliver world‑class experiences and conservation impact. Apply now by sending your CV and cover letter to.
Senior Keeper - Primates in London employer: British and Irish Association of Zoos and Aquariums (BIAZA)
Twycross Zoo is an exceptional employer, dedicated to conservation and education while fostering a supportive work culture that prioritises employee development and well-being. With generous benefits such as 31 days of annual leave, life assurance, and opportunities for professional growth, you will be part of a passionate team committed to delivering outstanding animal care and guest experiences in the beautiful East Midlands. Join us in making a meaningful impact on wildlife conservation and enjoy a fulfilling career in a historic and respected organisation.
Contact Details:
British and Irish Association of Zoos and Aquariums (BIAZA) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Keeper - Primates in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Twycross Zoo on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Twycross Zoo's conservation efforts and animal care practices. Show us that you're not just passionate about animals but also aligned with our mission and values.
✨Tip Number 3
Practice common interview questions related to animal care and team leadership. We want to see how you handle real-life scenarios, so think of examples from your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role. Plus, it’s a great way to reiterate your enthusiasm!
We think you need these skills to ace Senior Keeper - Primates in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the Senior Keeper role. Highlight any specific animal care experience, especially with primates, and don’t forget to mention your qualifications like the DMZAA!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about animal care and conservation. Share specific examples of how you've supported teams or improved animal welfare in previous roles.
Showcase Your Communication Skills:As a Senior Keeper, you'll need to communicate effectively with both your team and our guests. Make sure your application demonstrates your ability to engage with people at all levels and your experience in mentoring others.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re keen to join the Twycross Zoo family!
How to prepare for a job interview at British and Irish Association of Zoos and Aquariums (BIAZA)
✨Know Your Animals
Make sure you brush up on your knowledge of primates and their behaviours. Familiarise yourself with the species Twycross Zoo cares for, including their natural habitats and conservation status. This will show your passion for animal care and your commitment to the role.
✨Demonstrate Leadership Skills
As a Senior Keeper, you'll be expected to mentor and support your team. Prepare examples of how you've successfully led or trained others in the past. Highlight your ability to communicate effectively and foster a positive working environment.
✨Show Initiative
Twycross Zoo values proactive individuals. Think of ways you can improve animal welfare or enhance guest experiences. Be ready to discuss any innovative ideas you have for enrichment activities or conservation efforts during the interview.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the zoo's conservation initiatives or team dynamics. This not only shows your interest but also helps you gauge if the organisation aligns with your values.
