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- Tasks: Engage visitors with fun talks and activities at Slimbridge Wetland Centre.
- Company: Join WWT, a passionate team dedicated to wetland conservation.
- Benefits: Enjoy free entry to centres, discounts, and a contributory pension scheme.
- Why this job: Make a real impact while having fun and inspiring others about wetlands.
- Qualifications: Confident presenter with customer service skills and experience in visitor attractions.
- Other info: Flexible hours on an ad-hoc basis, perfect for students!
The predicted salary is between 12 - 16 £ per hour.
About The Role
Slimbridge Wetland Centre is looking for a Casual Visitor Engager to deliver short spotlight talks and lead family friendly activities and seasonal events. Working with the Visitor Experience Manager and Visitor Experience Officer you will:
- Engage with visitors and provide information on various exhibits around Slimbridge, sharing information on bird species and conservation stories.
- Engage with visitors through activities such as short spotlight talks and feeds, pond dipping, craft activities in the art hub and science shows.
- Answer visitors’ questions about the wider wetland centre, signposting visitors to other areas of interest.
- Help the centre to achieve targets and maximise potential income through a high standard of engagement opportunities offered across the centre, recognising that income generated at Slimbridge centres helps to fund vital wetland conservation work.
- Help to maintain the exhibits, making sure all equipment is stored properly and the exhibits are kept clean, tidy and secure.
This is a casual position and hours are offered and worked on an ad-hoc basis as and when required.
About You
We’re seeking someone who is confident engaging with visitors and happy leading family activities. You’ll have some experience of working in a visitor attraction or performing on the stage and will have great customer service skills. You’ll need to be a strong presenter and be confident presenting to small groups and tailoring your delivery to different audience types.
If this sounds like you then click apply. We would love to hear from you.
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
WWT is an equal opportunities employer and all applications will be considered solely on merit.
Casual Visitor Engager employer: British and Irish Association of Zoos and Aquariums (BIAZA)
Contact Detail:
British and Irish Association of Zoos and Aquariums (BIAZA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Visitor Engager
✨Tip Number 1
Get to know the Slimbridge Wetland Centre inside out! Familiarise yourself with the exhibits, bird species, and conservation stories. This way, when you engage with visitors, you'll be able to share fascinating insights that make their experience unforgettable.
✨Tip Number 2
Practice your presentation skills! Whether it's leading a spotlight talk or engaging families in activities, being confident and clear is key. Try rehearsing in front of friends or family to get comfortable with your delivery.
✨Tip Number 3
Be proactive in engaging with visitors. Don’t wait for them to come to you; approach them with a smile and ask if they have any questions. This shows your enthusiasm and helps create a welcoming atmosphere at the centre.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our amazing team at WWT. We can’t wait to hear from you!
We think you need these skills to ace Casual Visitor Engager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wetlands and conservation shine through. We want to see that you’re genuinely excited about engaging with visitors and sharing your knowledge!
Tailor Your Experience: Make sure to highlight any relevant experience you have in visitor attractions or public speaking. We love seeing how your background aligns with the role, so don’t hold back on those examples!
Be Personable: Remember, we’re looking for someone who can connect with visitors. Use a friendly tone in your application to show us that you’re approachable and ready to engage with our guests.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Slimbridge Wetland Centre.
How to prepare for a job interview at British and Irish Association of Zoos and Aquariums (BIAZA)
✨Know Your Stuff
Make sure you brush up on the bird species and conservation stories relevant to Slimbridge. Being able to share interesting facts and answer questions confidently will show your passion and knowledge, which is key for engaging with visitors.
✨Practice Your Presentation Skills
Since you'll be leading spotlight talks and activities, practice presenting in front of friends or family. Tailor your delivery to different audience types, especially families, to ensure you can engage everyone effectively.
✨Show Your Customer Service Skills
Think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled challenging situations or engaged with visitors to enhance their experience.
✨Be Enthusiastic and Personable
Your energy and enthusiasm can make a huge difference in visitor engagement. During the interview, let your personality shine through and demonstrate your love for working with people and nature. This will help you connect with the interviewers and show that you're a great fit for the role.
