Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and create unforgettable visitor experiences at WWT London Wetland Centre.
- Company: Join a passionate team dedicated to restoring wetlands and making a difference.
- Benefits: Earn £13.42 per hour, enjoy free entry to WWT centres, and benefit from discounts and pension schemes.
- Why this job: Be part of a mission-driven organisation while gaining valuable experience in hospitality.
- Qualifications: Excellent communication skills and a flexible, team-oriented attitude are essential.
- Other info: Ad-hoc hours with opportunities for growth in a dynamic environment.
Casual Catering Assistant – WWT London Wetland Centre
We are looking for a friendly and motivated Casual Catering Assistant to join our front‑of‑house team at WWT London Wetland Centre, a small visitor attraction welcoming 130,000 visitors each year.
Sector: Hospitality/Catering
Type: Paid Contract – Part‑time
Salary: £13.42 per hour
Closing Date: 26th October 2025
Contact: Recruitment Team (recruitment@wwt.org.uk)
About the Role
You will provide a warm and informative welcome to all visitors and inspire them to get closer to nature by delivering exceptional customer service. You will take orders and payments, make lots of coffee, serve our seasonal menu, and clear tables while engaging with visitors and giving them an amazing experience.
Duties Include
- Work in front and back of house to ensure the smooth and timely delivery of our catering offer.
- Maintain a safe and healthy work environment by following organisational standards and food safety regulations.
- Work independently and as part of a team.
- Provide welcoming and warm service to create unforgettable visitor experiences.
- Assist with product presentation.
Hours are ad‑hoc and are offered on an as‑required basis, including weekends and bank holidays. Typical shifts are daytime, with occasional evening shifts for special events or functions.
About You
- Excellent communication skills – interact confidently and clearly with customers and team members.
- Adaptable and flexible – comfortable adjusting to different tasks and working conditions throughout the day.
- Team player – work effectively as part of a busy, fast‑paced team.
- Multitask – manage multiple responsibilities efficiently under pressure.
- Self‑motivated and proactive.
- Versatile – comfortable working both front of house (serving customers, taking orders) and in the kitchen (pot wash, maintaining hygiene, preparing food).
About WWT
WWT is on a mission to restore the super‑powered ecosystems we call wetlands. We’re passionate people working to make a difference. Whether you’re guiding a new visitor or conducting groundbreaking research, our team is second to none.
Benefits
- Wake up every day knowing your work helps restore wetlands.
- Be surrounded by passionate, dedicated people.
- Free entry to all WWT centres, including your family.
- Free car parking and secure bike storage areas.
- Colleague discount on shopping and memberships.
- Cycle‑to‑work scheme.
- Contributory pension scheme.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
Registered Charity Number England & Wales, No 1030884 and Scotland, No SC039410.
Apply For This Job
For more information and to apply for the role, please follow the link: https://vacancies.wwt.org.uk/vacancies/634/casual-catering-assistant.html
#J-18808-Ljbffr
Casual Catering Assistant employer: British and Irish Association of Zoos and Aquariums (BIAZA)
Contact Detail:
British and Irish Association of Zoos and Aquariums (BIAZA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Catering Assistant
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around WWT London Wetland Centre. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with visitors. Role-play with a friend or family member to get comfortable with taking orders and providing that warm welcome.
✨Tip Number 3
Be ready to showcase your adaptability! During the interview, share examples of how you've successfully juggled multiple tasks in a fast-paced environment. This will highlight your ability to thrive under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at WWT and making a difference in restoring wetlands.
We think you need these skills to ace Casual Catering Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and motivated personality shine through! We want to see how you can bring warmth and enthusiasm to our team at WWT London Wetland Centre.
Tailor Your Experience: Make sure to highlight any relevant experience in hospitality or catering. We love seeing how your past roles have prepared you for providing exceptional customer service and working in a fast-paced environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to express your skills and experiences without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at WWT.
How to prepare for a job interview at British and Irish Association of Zoos and Aquariums (BIAZA)
✨Know the Venue
Before your interview, take some time to research WWT London Wetland Centre. Familiarise yourself with their mission and values, especially their focus on wetlands and nature. This will help you connect your answers to their goals and show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
As a Casual Catering Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your friendly and warm approach during the interview, as this is what they’re looking for!
✨Be Ready to Multitask
In a fast-paced environment like catering, multitasking is essential. Be prepared to discuss how you manage multiple responsibilities efficiently. You might even want to practice a few scenarios where you had to juggle tasks, so you can share them confidently during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and enthusiasm for the role. You could ask about the team dynamics, what a typical shift looks like, or how they ensure a safe and healthy work environment. It’s a great way to engage and leave a positive impression.
