Senior Operations Planning Manager
Senior Operations Planning Manager

Senior Operations Planning Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead resource planning and optimise workforce plans for smooth operations.
  • Company: Join British Airways, the UK's flag carrier with over 100 years of history.
  • Benefits: Enjoy staff travel perks, competitive salary, and opportunities for growth.
  • Why this job: Make a real impact in a dynamic environment while connecting Britain to the world.
  • Qualifications: Experience in resource planning, strong leadership, and analytical skills required.
  • Other info: Embrace a culture of continuous improvement and career development.

The predicted salary is between 36000 - 60000 £ per year.

A career without limits. As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. A job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: You’ll join our Operations Planning team, a fast‑paced, critical function within Operations, that ensures our Heathrow operations run smoothly and efficiently. In this role, you will drive resource planning excellence by owning and optimising workforce plans —making sure the right people are in the right place at the right time to keep our operation moving. You will align operational needs with business priorities, anticipate demand and make real‑time decisions that deliver outstanding operational performance.

What you’ll do:

  • Lead resource planning and delivery teams to produce accurate, robust resource plans.
  • Oversee monthly resource forecasts, identifying risks and opportunities.
  • Ensure training plans align with operational readiness and planning cycles.
  • Manage roster production, ensuring compliance and operational accuracy.
  • Drive continuous improvement through accurate reporting and process optimisation.
  • Act as a key business partner to line areas, providing expert resource insight.

What you’ll bring to British Airways:

  • Strong leadership skills with a collaborative, team‑focused approach.
  • Commercial awareness and the ability to make, and stand by, critical decisions.
  • Excellent communication and stakeholder engagement capabilities.
  • Analytical mindset with a proactive, results‑focused attitude.
  • Resilience and confidence in managing complex challenges in a demanding environment.

Your experience:

  • A background in resource planning, forecasting and budgeting is essential.
  • Advanced Excel and data analysis skills is essential.
  • Experience managing and developing high‑performing teams.
  • Strong organisational and time‑management skills.

What we offer: We believe that all the people who work with us should feel valued for the part they play. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

Senior Operations Planning Manager employer: British Airways

At British Airways, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Heathrow location provides unique opportunities for professional growth, with access to extensive training and development programmes, alongside generous staff travel benefits that allow you to explore the world. Join us and be part of a team where your contributions are valued, and your career can soar to new heights.
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Contact Detail:

British Airways Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Operations Planning Manager

✨Tip Number 1

Network like a pro! Reach out to current or former employees at British Airways on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising common questions related to operations planning. Think about how your experience aligns with their needs, especially around resource planning and team management.

✨Tip Number 3

Show off your analytical skills! Be ready to discuss specific examples where you've used data to drive decisions. This will demonstrate your proactive, results-focused attitude that they’re looking for.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the British Airways family.

We think you need these skills to ace Senior Operations Planning Manager

Resource Planning
Forecasting
Budgeting
Leadership Skills
Team Collaboration
Commercial Awareness
Decision-Making
Communication Skills
Stakeholder Engagement
Analytical Mindset
Data Analysis
Advanced Excel
Organisational Skills
Time Management
Continuous Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Senior Operations Planning Manager role. Highlight your resource planning and leadership experience, and don’t forget to sprinkle in some of that analytical mindset we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about operations planning and how your background aligns with our needs. Be sure to mention any specific achievements that demonstrate your ability to drive results.

Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects your ability to engage stakeholders effectively. Whether it’s through clear writing or structured information, let us see how you can connect with others.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!

How to prepare for a job interview at British Airways

✨Know Your Numbers

As a Senior Operations Planning Manager, you'll need to demonstrate your analytical skills. Brush up on your Excel and data analysis techniques before the interview. Be ready to discuss how you've used data to drive decisions in past roles.

✨Showcase Leadership Experience

Highlight your experience in managing high-performing teams. Prepare examples of how you've led resource planning initiatives and improved operational efficiency. This will show that you can align with British Airways' focus on teamwork and collaboration.

✨Understand the Business

Familiarise yourself with British Airways' operations and current challenges in the aviation industry. Being able to discuss how your skills can help address these issues will set you apart as a candidate who is not only qualified but also genuinely interested in the company.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your decision-making skills under pressure. Think of examples where you've had to make critical decisions quickly, and be ready to explain your thought process and the outcomes.

Senior Operations Planning Manager
British Airways
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