Resource Planning Executive
Key role within the Operations Planning directorate, responsible for building and improving workforce plans, rosters and training schedules to support the flying programme.
Work Pattern
Roles are typically Monday to Friday; some weekend work is required on a rostered basis. Working hours range between 07:00 and 19:30. Shift‑based roles offer an additional shift allowance.
What you’ll do
- Develop and maintain resource, training and roster plans for operationally critical teams
- Ensure plans for critical teams across Cabin Crew, Flight Crew and Heathrow business are accurate, compliant and aligned to operational requirements
- Collaborate with stakeholders across planning, training and the wider business to support resourcing needs
- Produce reporting and analyse data to monitor performance and identify improvements
- Maintain high data quality across systems and provide planning-related administrative support
- Support continuous improvement initiatives and efficient delivery of planning processes
What you’ll bring
- A proactive problem‑solver who thrives in a fast‑paced, evolving environment
- A strong communicator who builds effective relationships across teams and stakeholders
- Confidence in working with data and systems, with a digital and AI mindset and a focus on using technology to drive efficiency and insight
- Highly organised and detail‑focused, ensuring accuracy across planning outputs
- Interest in AI and technology to improve efficiency and ways of working
Your experience
- Strong verbal and written communication skills, able to engage confidently with a range of stakeholders – Essential
- Experience working with data, reporting tools or planning systems, with strong attention to detail – Essential
- Demonstrated ability to apply SOPs, maintain accuracy and ensure consistent delivery against deadlines – Essential
- Emotionally resilient and adaptable, able to work effectively in a fast‑moving and changing environment – Essential
- Strong organisational skills, able to prioritise effectively and manage conflicting demands – Essential
- Personable and approachable, with the ability to support colleagues and share best practice – Desirable
What we offer
- Staff travel benefits including unlimited basic and premium standby tickets on BA flights
- Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends and family
- Opportunities across the business to develop and progress your career
Inclusion & Diversity
We are committed to creating an inclusive place to work and recognise all our colleagues are uniquely different, bringing their own originality, creativity and identity to work. We welcome people from all backgrounds and cultures.
