At a Glance
- Tasks: Support Cabin Crew and Flight Crew with seamless administration and coordination.
- Company: Join the unique BA Cityflyer team, part of British Airways.
- Benefits: Competitive salary, travel perks, health plans, and gym discounts.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
- Why this job: Be part of a close-knit team and make a real impact in air operations.
- Qualifications: 2 years admin experience, strong communication, and IT skills required.
The predicted salary is between 31500 - 35000 £ per year.
hackajob is collaborating with British Airways to connect them with exceptional professionals for this role. BA Cityflyer is an airline with a difference. Yes, we’re part of the British Airways family and take great pride delivering the same impeccable customer service. However, we also do things in our own, unique way.
We serve a business and leisure market from London City, a single-terminal airport just east of Canary Wharf. It’s a place where you’ll really get to know your colleagues and become part of a close-knit team. You might also get to know our customers too, some of whom fly with us weekly, or even daily. In fact, our diverse and dedicated team really feel like they’re part of a family when they join us.
This is an airline where your original personality and skills will really shine through.
The role: Air Operations Administrator
Salary banding: £31,500 to £35,000 per annum.
Join BA Cityflyers' Air Operations team, the department that helps keep our airline running safely, smoothly and reliably every day. In this role, you’ll support Cabin Crew, Flight Crew and operational managers through effective administration, accurate reporting, system support and day-to-day coordination.
What you’ll do:
- You’ll provide seamless administrative support across Air Operations, acting as a key point of contact for Cabin Crew and Flight Crew.
- You’ll compile and action daily reports, circulate relevant data, maintain crew management systems, manage mailboxes, produce meeting minutes and support document control.
- You’ll also help coordinate duty travel, car hire, hotel requirements, iPad administration and wider projects as required.
What you’ll bring to BA Cityflyer:
- You’ll bring clear communication, strong organisational skills and excellent attention to detail.
- You’ll be confident prioritising your workload, working under pressure and using IT systems including Microsoft Office and email.
- You’ll also bring a proactive, solution-focused and team-minded approach, with a strong focus on safety, integrity and continuous improvement.
Your experience:
- You'll have strong numerical and written communication skills, gained through education, training or relevant work experience.
- You'll have previous experience in an administrative or business support role and be confident using Microsoft Word, Excel and Outlook, with Power BI being desirable.
- You'll be comfortable analysing data, producing reports and dashboards, and presenting information in a clear and meaningful way.
- You’ll need to be able to travel to various locations and hold a full airside pass.
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. On top of your basic salary, you’ll receive:
- A range of salary sacrifice schemes: electric vehicle scheme, cycle to work scheme
- Health Cash Plan
- Gym & retail discounts
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on worldwide British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At BA Cityflyer you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At BA Cityflyer we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA Cityflyer as we continue to connect Britain with the world and the world with Britain.
Operations Administrator (2 years relevant experience required) in London employer: British Airways
At British Airways, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Lead Network Engineer, you'll enjoy unparalleled staff travel benefits, opportunities for professional growth, and a commitment to inclusion and diversity that ensures every voice is heard. Join us in shaping the future of air travel while enjoying a fulfilling career that truly takes you places.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Administrator (2 years relevant experience required) in London
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like British Airways.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by British Airways. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Operations Administrator (2 years relevant experience required) in London
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at British Airways, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at British Airways and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into British Airways. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at British Airways
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at British Airways.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to British Airways.
