At a Glance
- Tasks: Support Cabin Crew and Flight Crew with seamless administration and coordination.
- Company: Join the unique BA Cityflyer team within British Airways.
- Benefits: Enjoy competitive salary, travel perks, health plans, and discounts.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
- Why this job: Be part of a close-knit team and make a real impact in aviation.
- Qualifications: Strong organisational skills and experience in administrative roles required.
The predicted salary is between 31500 - 35000 £ per year.
hackajob is collaborating with British Airways to connect them with exceptional professionals for this role. BA Cityflyer is an airline with a difference. Yes, we’re part of the British Airways family and take great pride delivering the same impeccable customer service. However, we also do things in our own, unique way.
We serve a business and leisure market from London City, a single-terminal airport just east of Canary Wharf. It’s a place where you’ll really get to know your colleagues and become part of a close-knit team. You might also get to know our customers too, some of whom fly with us weekly, or even daily. In fact, our diverse and dedicated team really feel like they’re part of a family when they join us.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in exciting places, a job at BA Cityflyer is yours to make. This is an airline where your original personality and skills will really shine through.
The role: Air Operations Administrator
Salary banding: £31,500 to £35,000 per annum.
Join BA Cityflyers' Air Operations team, the department that helps keep our airline running safely, smoothly and reliably every day. In this role, you’ll support Cabin Crew, Flight Crew and operational managers through effective administration, accurate reporting, system support and day-to-day coordination.
What you’ll do:
- You’ll provide seamless administrative support across Air Operations, acting as a key point of contact for Cabin Crew and Flight Crew.
- You’ll compile and action daily reports, circulate relevant data, maintain crew management systems, manage mailboxes, produce meeting minutes and support document control.
- You’ll also help coordinate duty travel, car hire, hotel requirements, iPad administration and wider projects as required.
What you’ll bring to BA Cityflyer:
- You’ll bring clear communication, strong organisational skills and excellent attention to detail.
- You’ll be confident prioritising your workload, working under pressure and using IT systems including Microsoft Office and email.
- You’ll also bring a proactive, solution-focused and team-minded approach, with a strong focus on safety, integrity and continuous improvement.
Your experience:
- You'll have strong numerical and written communication skills, gained through education, training or relevant work experience.
- You'll have previous experience in an administrative or business support role and be confident using Microsoft Word, Excel and Outlook, with Power BI being desirable.
- You'll be comfortable analysing data, producing reports and dashboards, and presenting information in a clear and meaningful way.
- You’ll need to be able to travel to various locations and hold a full airside pass.
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. On top of your basic salary, you’ll receive:
- A range of salary sacrifice schemes: electric vehicle scheme, cycle to work scheme
- Health Cash Plan
- Gym & retail discounts
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on worldwide British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At BA Cityflyer you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At BA Cityflyer we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA Cityflyer as we continue to connect Britain with the world and the world with Britain.
Operations Admin in London employer: British Airways
At British Airways, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Lead Network Engineer, you'll enjoy unparalleled staff travel benefits, opportunities for professional growth, and a commitment to inclusion and diversity that ensures every voice is heard. Join us in shaping the future of air travel while enjoying a fulfilling career that truly takes you places.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Admin in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like British Airways and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at British Airways!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like British Airways keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Admin in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to British Airways:This is your chance to really connect with the team at British Airways. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at British Airways
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with British Airways.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show British Airways that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at British Airways. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
