Human Resource Generalist in London

British Airways is one of the world's leading global premium airlines serving almost 40 million customers a year, travelling to over 180 destinations in more than 70 different countries worldwide. Currently, British Airways has an exciting opportunity open for an HR Generalist. This position will be based at New York (hybrid). The base salary range for this position is $98,627 - $120,544 per year, depending on experience, skills, qualifications, and location.

As an HR Generalist, you’ll be a trusted first‑line People expert—providing accurate HR guidance, managing data, and ensuring colleagues receive timely, high‑quality support. You’ll work across a broad range of HR activities, from process optimisation and compliance reporting to benefits administration and HR systems management.

You will play a key role in:

• Providing consistent, high‑quality HR support on policies, processes and systems
• Advising and guiding managers and colleagues, ensuring queries are resolved at first contact whenever possible
• Managing HR systems and digital records, including ADP, to keep colleague lifecycle data accurate and compliant
• Preparing compliance reports and supporting legislative, regulatory and CBA‑related obligations
• Monitoring vendor interfaces and escalating issues where needed
• Supporting daily queries related to Payroll, Benefits and Retirees
• Acting as a key contact for benefits administration, including Workers’ Compensation, 401k, Pension, Leaves and Life Insurance
• Maintaining union‑related records including seniority lists, job bids and pay calendars
• Assisting with immigration and international assignment processes
• Contributing to continuous improvement and process‑enhancement initiatives

What you’ll bring:

We’re looking for a credible HR professional who brings strong judgement, meticulous attention to detail and the confidence to handle sensitive situations with integrity. You’ll be naturally curious, proactive and solutions‑focused, with the ability to collaborate effectively and stay highly organised in a fast‑moving environment. Your pragmatic, context‑aware decision‑making will help you navigate challenges with ease, while your excellent written and verbal communication skills will ensure you deliver an outstanding service to colleagues and stakeholders at every touchpoint.

Experience & Expertise:

• Solid understanding of HR policies, procedures, and compliance requirements
• Experience working with HRIS platforms, ideally ADP
• Knowledge of employment law, data protection, and confidentiality requirements
• Experience managing benefits programmes
• Strong reporting, data analysis and HR administration skills

Why British Airways?

At BA, you’ll be part of a People team where your work truly matters. You’ll collaborate with HR Business Partners, Centres of Expertise, International HR and cross‑functional teams to deliver impactful HR support across North America. You’ll be encouraged to grow, develop, and contribute to initiatives that shape the colleague experience. Some international travel to the United Kingdom will be expected as part of the role and your development. You must have employment authorisation to work in the United States.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.