Data and AI Community and Talent Lead in London

A career without limits. As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

This role is responsible for shaping and delivering the data and AI community and talent strategy within British Airways, focusing on professional growth, peer connection, and long-term capability building. It leads the design and delivery of learning pathways, career development opportunities, and engagement activities that support the retention and progression of data professionals. Working in close partnership with the Head of Data & AI Engagement and Community, as well as HR, Learning & Development, and business-aligned teams, the role ensures the community has the tools, confidence, and support to grow in capability and influence. It also helps define the internal brand of data and AI at BA, promoting visibility of talent, success, and opportunity.

What you’ll do:

• Leads the design and delivery of a data and AI community strategy that supports collaboration, knowledge sharing, and long-term career growth.
• Partners with HR, Learning & Development, and delivery leaders to shape and deliver structured learning pathways aligned to BA’s data capability goals.
• Drives the development and visibility of talent through mentoring, coaching, internal mobility, and peer learning initiatives.
• Promotes the internal brand of data and AI by curating events, storytelling successes, and connecting people through shared interests and challenges.
• Builds and nurtures a diverse and inclusive community that reflects the full range of data roles and disciplines across British Airways.
• Uses feedback, metrics, and insight to continuously improve community engagement, capability growth, and retention outcomes.
• Acts as a connector across the Data & AI Leadership Team to ensure the community and talent strategy reflects real-world needs and future direction.

What you’ll bring to British Airways:

• Experience building professional communities or leading capability development in data, AI, ML or related technical domains, applying an understanding of organisational needs to shape that development strategically.
• A solid understanding of core data, AI and ML concepts and how they apply in business and product contexts, with the ability to translate this into relevant learning and development programmes.
• A proven track record of delivering learning programmes and career development initiatives in partnership with HR, L&D or technical leaders, aligned to business goals and capability outcomes.
• Experience curating or delivering events, knowledge-sharing forums or peer learning networks, designing inclusive and accessible experiences tailored to different teams and technical levels.
• Strong collaboration and stakeholder engagement skills, building trusted relationships across technical and non-technical audiences to support shared development goals.
• Clear, confident communication, with the ability to articulate the value of talent and community to stakeholders at all levels.
• Uses feedback and insight to make informed decisions, adapting learning offers and community models as business needs, emerging technologies and user feedback evolve.
• A genuine passion for helping others grow, by sharing knowledge, creating opportunities and encouraging continuous learning in data, AI and ML.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either.

Inclusion & Diversity:

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.