At a Glance
- Tasks: Lead research to shape digital experiences and improve customer outcomes.
- Company: Join British Airways, a leader in the travel industry.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Mentor others and work in a dynamic, cross-functional team.
- Why this job: Make a real impact on customer experiences and drive commercial success.
- Qualifications: Experience in digital product research and strong collaboration skills.
The predicted salary is between 60000 - 80000 £ per year.
British Airways is hiring a Senior Digital Product Researcher to partner with the Product Design & Research team within the Commercial directorate.
You’ll embed customer insight into product decisions, shaping digital experiences that improve customer outcomes and drive commercial performance.
You’ll lead research across discovery to evaluation, collaborate with cross-functional teams, and mentor others in research methods and ethics.
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Lead Digital Product Researcher — Drive Insight to Strategy employer: British Airways
At British Airways, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Lead Network Engineer, you'll enjoy unparalleled staff travel benefits, opportunities for professional growth, and a commitment to inclusion and diversity that ensures every voice is heard. Join us in shaping the future of air travel while enjoying a fulfilling career that truly takes you places.
