Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage benefits administration and support colleagues across the US and Canada.
- Company: Join British Airways, a leading global premium airline with a diverse workforce.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact on employee benefits and enhance colleague experiences.
- Qualifications: Experience in HR benefits with strong analytical and digital skills.
- Other info: Dynamic environment with a focus on continuous improvement and collaboration.
The predicted salary is between 72000 - 88000 ÂŁ per year.
British Airways is one of the world's leading global premium airlines serving almost 40 million customers a year, travelling to over 180 destinations in more than 70 different countries worldwide. Currently, British Airways has an exciting opportunity open for an HR Generalist – Benefits. This position will be based in the United States, NEW YORK, supporting colleagues across both the US and Canada. NYC Hybrid.
The base salary range for this position is $90,000 - $110,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting.
As part of our People function, this role plays a critical part in delivering a seamless, compliant and colleague‑focused benefits experience. You’ll take ownership of day‑to‑day benefits administration across the Americas, working closely with our UK‑based International Benefits team and a wide range of internal and external partners. From healthcare and leave administration to workers’ compensation and compliance, you’ll ensure our benefit programs operate smoothly, accurately and in line with local legislation, while continuously looking for opportunities to improve how we support our people.
You’ll be responsible for delivering all British Airways benefit programs in the US and Canada, supporting annual open enrolment, managing relationships with benefit vendors, and resolving employee queries across healthcare, supplemental benefits, absence and workers’ compensation. You’ll manage workers’ compensation cases and settlements, administer all types of leave, update time and attendance systems to ensure accurate payroll, and maintain compliance with federal, state, provincial and local regulations.
You’ll also complete:
- Statutory reporting
- Conduct spot audits to ensure benefit eligibility
- Review and enhance benefits processes
- Provide coaching and guidance to managers on benefits and leave matters
We’re looking for someone with proven experience in HR benefits, specifically owning US and Canadian benefits processes. You’ll bring:
- Strong analytical and digital capability, including advanced Excel skills and confidence using benefits platforms such as ADP
- Detail‑oriented and customer‑focused, you’ll be comfortable managing complex cases while balancing multiple priorities in a fast‑paced environment
- Demonstrate professional courage, strong judgement and a collaborative mindset, with the ability to influence stakeholders, challenge constructively and continuously improve the way we deliver our people services
You must have employment authorisation to work in the United States. We are an affirmative action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Human Resources Generalist, Benefits employer: British Airways
Contact Detail:
British Airways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Generalist, Benefits
✨Network Like a Pro
Get out there and connect with people in the HR field! Attend industry events, join relevant online groups, and don’t be shy about reaching out to current employees at British Airways. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Show Off Your Skills
When you land that interview, make sure to highlight your analytical skills and experience with benefits platforms like ADP. Use specific examples from your past roles to demonstrate how you've successfully managed complex cases and improved processes.
✨Prepare for the Unexpected
Interviews can throw curveballs, so be ready for situational questions! Think about how you would handle tricky employee queries or compliance issues. Practising these scenarios can help you feel more confident and show off your problem-solving skills.
✨Apply Through Our Website
Don’t forget to apply directly through the British Airways website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of their team!
We think you need these skills to ace Human Resources Generalist, Benefits
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Generalist role. Highlight your experience with benefits administration and any relevant skills, like your advanced Excel capabilities. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role at British Airways and how your background aligns with our needs. Keep it engaging and personal – we love a good story!
Showcase Your Analytical Skills: Since this role requires strong analytical skills, don’t forget to mention specific examples where you've used data to improve processes or solve problems. We’re all about continuous improvement, so show us what you’ve got!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at British Airways
✨Know Your Benefits Inside Out
Make sure you’re well-versed in the benefits landscape, especially those relevant to US and Canadian employees. Familiarise yourself with common benefits queries and how British Airways handles them, so you can demonstrate your knowledge during the interview.
✨Showcase Your Analytical Skills
Since the role requires strong analytical capabilities, be prepared to discuss specific examples where you've used data to improve benefits processes. Bring along any relevant metrics or outcomes that highlight your impact in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of complex cases you've managed in the past and how you navigated them, particularly in a fast-paced environment. This will show your ability to handle the demands of the role.
✨Demonstrate Your Collaborative Mindset
British Airways values teamwork, so be ready to share experiences where you’ve successfully collaborated with others. Highlight instances where you influenced stakeholders or improved processes through teamwork, as this will resonate well with their culture.