At a Glance
- Tasks: Safely transport passengers and ensure a seamless journey with top-notch customer service.
- Company: Join British Airways and be part of a dynamic Ground Transport Team.
- Benefits: Enjoy unlimited standby tickets, discounted airfares, and a supportive work environment.
- Other info: Flexible shifts and a commitment to inclusion and diversity.
- Why this job: Make a difference in travel experiences while working with a renowned airline.
- Qualifications: Must have a PCV licence and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
As a member of the Ground Transport Team, you will be responsible for safely transporting passengers and colleagues and ensuring their journey is seamless.
What you’ll do:
- Safely transport passengers and colleagues using our fleet of vehicles
- Maintain the highest standards of customer service throughout each journey
- Ensure compliance with all safety regulations and company protocols
- Professionally represent British Airways in all interactions
- Manage time‑sensitive transportation schedules with precision and care
- Perform pre‑trip vehicle inspections and report any maintenance issues
- Assist passengers with luggage and provide supportive, friendly service
What you’ll bring:
- Unrestricted right to live and work in the UK
- Ability to acquire and retain an airside ID
Your experience:
- Excellent interpersonal and communication skills
- Proven resilience to handle outdoor shift work in varying weather conditions
- Strong commitment to safety and customer satisfaction
- Ability to work flexible shifts, including early mornings, late evenings, and weekends
Eligibility:
- A current Passenger Carrying Vehicles (PCV) DVLA Cat D licence with 2 years driving experience
- Manual and automatic driving licence
What we offer:
- Unlimited basic and premium standby tickets on British Airways flights
- Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family
Inclusion & Diversity:
We are committed to creating an inclusive workplace where everyone can be themselves and thrive. We welcome candidates from all backgrounds and cultures.
Ground Transport Services Agent - Talent Pool in Hounslow employer: British Airways
British Airways is an exceptional employer, offering a dynamic work environment where safety and customer satisfaction are paramount. As a Ground Transport Services Agent, you will enjoy unique benefits such as unlimited standby tickets and discounted airfares, alongside opportunities for personal growth within a diverse and inclusive culture that values every employee's contribution.
