Flight Safety Performance Specialist in Hounslow

hackajob is collaborating with British Airways to connect them with exceptional professionals for this role.

A career without limits. As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Flight Safety Performance Specialist. The Flight Safety Performance Specialist sits within the Flight Operations Technical team and plays a key role in supporting British Airways’ Management System. The team is responsible for monitoring safety performance, identifying emerging risks, assessing the effectiveness of safety controls, and providing evidence-based insight that supports operational decision-making. Through the analysis of safety reports, Flight Data Monitoring data and other operational safety data, the team helps ensure that Flight Operations maintains a proactive, risk-based approach to aviation safety management and continuous improvement.

What you’ll do:

• Monitor and analyse aviation safety performance using data from operational safety sources, safety reports and Flight Data Monitoring systems.
• Produce dashboards, scorecards and analytical evidence to support Flight Operations safety governance and assurance activities.
• Provide performance insight and analytical support to safety investigations led by Flight Operations Technical, without assuming investigation ownership.
• Assess safety trends, precursors and safety control effectiveness to support proactive, risk-based safety management.
• Support the monitoring and effectiveness review of Risk Action Plans (RAPs) and Management of Change (MoC) activities through robust performance evidence.
• Provide safety performance insight to support Evidence-Based Training (EBT), safety promotion initiatives and organisational learning programmes.
• Deliver flexible analytical support across Flight Operations safety priorities, including ad-hoc projects and emerging business requirements.

What you’ll bring to British Airways:

• Strong analytical capability with the ability to interpret complex operational and safety datasets.
• Ability to visualise and communicate safety performance data through dashboards, scorecards and clear written narratives.
• Understanding of aviation safety principles, including safety reports, safety precursors and barrier effectiveness.
• Excellent written and verbal communication skills.
• A curious and investigative mindset with a desire to understand the factors driving safety performance.
• Evidence-driven approach, comfortable working with ambiguity and incomplete information.
• Pragmatic, resilient and delivery-focused, able to operate effectively in a fast-paced safety-critical environment.
• High levels of integrity and professionalism when handling sensitive and confidential information.
• Flexible, agile and collaborative, demonstrating a positive and proactive approach to challenges.
• Interest in, or understanding of, aviation operations and safety management principles.

Your experience:

• Degree or equivalent experience in a quantitative, engineering, scientific or operational discipline.
• Experience working with safety, engineering or performance data within a regulated environment (desirable).
• Exposure to statistical methods through academic study or practical application (desirable).
• Working knowledge of descriptive statistics and basic inferential techniques (desirable).
• Experience in, or exposure to, aviation operations, aviation safety or flight operations environments (desirable).

What we offer: We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either.

Inclusion & Diversity: At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.