Cyber Incident Lead in Hounslow

A career without limits. As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. A job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role: Cyber Incident Lead. You’ll be part of the Cyber Incident Management function, a critical capability ensuring British Airways can effectively identify, respond to and recover from cyber incidents across the organisation.

What you’ll do:

• Lead and manage cyber incidents across the BA estate as part of a 24/7 on‑call response function
• Develop, maintain and continuously improve cyber incident response processes
• Coordinate technical and business stakeholders during incidents
• Communicate complex technical issues clearly to stakeholders at all levels
• Perform risk assessments with incomplete or ambiguous information
• Support the development of in‑house digital forensics capability
• Feed incident learnings into threat intelligence and cyber control tuning
• Liaise with other operating companies to share indicators of compromise and lessons learnt
• Manage and continuously improve supplier relationships supporting incident response

What you’ll bring to British Airways:

• Strong hands‑on experience responding to and managing cyber incidents
• Ability to remain calm, structured and decisive under pressure
• Strong analytical and problem‑solving skills
• Clear communication skills for technical and non‑technical audiences
• Pragmatic, methodical and outcome‑focused approach
• Collaborative mindset with strong influencing capability

Your experience:

• Experience in cyber incident response within a large or complex organisation
• Understanding of incident response methodologies
• Experience working with threat frameworks is desirable
• Experience in digital forensics is advantageous
• Experience in aviation, transport or critical infrastructure is beneficial

What we offer: We believe that all the people who work with us should feel valued for the part they play. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either.

Inclusion & Diversity: At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.