Overview
In this role you will own the delivery, adoption and performance of AI and automation products within a business directorate. You act as the single accountable owner for the product lifecycle, aligning business needs with data capabilities to deliver strategic value. You shape the product strategy, roadmaps, and in-life optimisation while collaborating with delivery squads and data teams to scale impact across directorates. You’ll identify reusable opportunities and share delivery best practices to support a broader AI and automation agenda.
Pay / Benefits
- Unlimited basic and premium staff travel tickets
- Up to 30 discounted hotline airfares per year
- Staff travel benefits
Responsibilities
- Engage stakeholders to understand priorities and drive adoption of AI/automation products
- Define and maintain the product roadmap aligned to business goals
- Drive net lifetime value by delivering, quality-assuring, and optimising products
- Join up use cases across directorates and identify reuse opportunities
- Track delivery progress, manage milestones and dependencies, and resolve issues
- Mitigate risks and manage interdependencies across squads and major IT programmes
- Lead quality assurance across the delivery lifecycle and governance gates
- Embed feedback loops for continuous improvement and share lessons across teams
- Ensure data product governance, privacy, and regulatory compliance
- Represent the product portfolio and escalate blockers to enable pace of delivery
Key requirements
- Proven experience delivering AI and automation products in large or complex organisations
- Understanding of AI/automation product lifecycle management from development to in-life support
- Knowledge of data governance, privacy, and compliance in regulated environments
- Familiarity with agile methodologies and product-led delivery in data/AI/automation
- Strategic and commercial thinking to prioritise and balance trade-offs
- Strong data literacy and ability to translate insights into product value
- Structured, decisive approach to product development
- Customer-focused mindset and ability to drive adoption
- Skilled stakeholder engagement and cross-functional collaboration
- Adaptable and resilient, able to manage interdependencies across initiatives
- Mentoring and supporting team growth
- Stakeholder engagement
- Clear communication
- Adaptability
- AI and automation product lifecycle management
- AI governance, data governance and privacy considerations
- Regulatory compliance in data products
AI Product Delivery Lead in Heathrow employer: British Airways
British Airways is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of the aviation industry. As a Lead Product Data Scientist, you will have access to cutting-edge technology and significant opportunities for professional growth, all while contributing to impactful projects that enhance operational efficiency. With a commitment to employee development and a focus on delivering measurable business value, British Airways provides a rewarding environment for those looking to make a difference in their careers.
