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- Tasks: Lead the engineering maintenance operation, ensuring safety and high-quality service delivery.
- Company: Join British Airways, a pioneering airline connecting Britain with the world for over 100 years.
- Benefits: Enjoy staff travel perks, discounted airfares, and opportunities for personal development.
- Why this job: Be part of a dynamic team driving innovation and continuous improvement in aviation.
- Qualifications: Proven leadership in engineering maintenance, with strong commercial and compliance knowledge.
- Other info: We value diversity and encourage applicants from all backgrounds to join our inclusive culture.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
A career without limits. As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.
Join our leadership team at British Airways as Head of Operations at British Airways Maintenance Glasgow (BAMG). This is a key role, responsible for the strategic and operational leadership of our engineering maintenance operation in Glasgow, ensuring exceptional service delivery, safety, compliance, and performance.
What you'll do:
- Lead the BAMG Part 145 operation as the accountable post holder, ensuring safe, compliant, and high-quality maintenance services.
- Drive consistent, high-quality service delivery that meets all customer and regulatory requirements.
- Drive a culture of continuous improvement and innovation, ensuring BAMG remains competitive and efficient, delivering year-on-year cost reductions.
- Build and maintain a constructive employee relations climate that supports change and enhances our ways of working.
- Develop strong partnerships with key stakeholders including suppliers, corporate safety, CAMO, and regulatory authorities.
- Maximise third-party commercial opportunities and support the wider Maintenance Leadership Team in delivering strategic business goals.
- Ensure processes meet statutory airworthiness standards and benchmark positively against industry standards.
What you'll bring to British Airways:
- Strong leadership with the ability to inspire, motivate, and influence across multiple teams and stakeholders.
- A flexible, agile mindset with a can-do attitude and the ability to remain composed under pressure.
- Excellent communication and commercial skills, with a sharp focus on safety, quality, and customer service.
- A commitment to collaboration, continuous improvement, and delivering results through others.
Your experience:
- Proven experience leading a large engineering maintenance organisation or department in a complex industrial setting.
- Strong understanding of airworthiness compliance, engineering processes, and health & safety legislation.
- Strong commercial acumen, supplier management skills, and experience in business change delivery.
- An appropriate technical qualification such as Aircraft Maintenance Licence, Engineering degree or equivalent, and familiarity with continuous improvement methodologies.
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either.
Inclusion & Diversity:
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Head of Operations - Maintenance employer: British Airways
Contact Detail:
British Airways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations - Maintenance
✨Tip Number 1
Familiarise yourself with British Airways' core values and mission. Understanding their commitment to safety, quality, and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of British Airways, especially those in leadership roles within operations or maintenance. They can provide valuable insights into the company culture and expectations for the Head of Operations role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven continuous improvement and innovation in previous roles. Highlighting measurable outcomes will demonstrate your capability to enhance operational efficiency at BAMG.
✨Tip Number 4
Stay updated on industry trends and regulatory changes related to airworthiness compliance and engineering processes. Showing that you're knowledgeable about the latest developments will set you apart as a candidate who is proactive and informed.
We think you need these skills to ace Head of Operations - Maintenance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering maintenance and leadership roles. Emphasise your achievements in safety compliance, service delivery, and continuous improvement to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the aviation industry and your understanding of British Airways' values. Mention specific examples of how you've led teams and driven improvements in previous roles.
Highlight Relevant Qualifications: Clearly list your technical qualifications, such as an Aircraft Maintenance Licence or Engineering degree, and any relevant certifications. This will demonstrate your expertise and commitment to the role.
Showcase Leadership Skills: In your application, provide examples of how you've inspired and motivated teams in past positions. Highlight your ability to manage stakeholder relationships and drive a culture of collaboration and innovation.
How to prepare for a job interview at British Airways
✨Showcase Your Leadership Skills
As the Head of Operations, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led teams, inspired change, or improved processes. Highlight how you motivated others and achieved results.
✨Understand Airworthiness Compliance
Familiarise yourself with airworthiness compliance and engineering processes relevant to the role. Be ready to discuss how you have ensured safety and compliance in previous positions, as this is crucial for the maintenance operations at British Airways.
✨Emphasise Continuous Improvement
British Airways values a culture of continuous improvement. Think of specific instances where you've implemented innovative solutions or driven efficiency in your previous roles. Be prepared to discuss methodologies you've used and the impact they had on the organisation.
✨Build Relationships with Stakeholders
The role requires strong partnerships with various stakeholders. Prepare to talk about your experience in managing supplier relationships and collaborating with regulatory authorities. Highlight your communication skills and how you've navigated complex stakeholder environments.
