Ground Operations Agent - Talent Pool

A career without limits. As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

Talent Pool: Our most recent Ground Operations Agent campaign has now closed due to the fantastic response we received. However, we don’t want those who missed the deadline to miss out. This vacancy is not for immediate recruitment, but rather a talent pool – designed for candidates who would like to be considered for future opportunities. By applying, you’re registering your interest in joining our team when new opportunities become available. Your application will be held in our talent pool and reviewed when opportunities arise. We’ll contact you directly if you are selected to progress at that stage.

The role involves working outdoors in all weather conditions - from heat to freezing cold, rain or shine - so you’ll need to be prepared for diverse environmental challenges throughout the year. Salary - basic salary £26,100 per annum plus shift pay.

What you’ll do:

• Prepare aircraft for arrival and departure.
• Load and unload customer baggage, cargo, and approved items onto the aircraft including lifting items up to 32kg.
• Deliver customer baggage to designated collection/drop-off points.
• Undertake airside logistics activities for safe and timely aircraft arrivals and departures.
• Carry out safety checks whilst also raising and reporting any issues.
• Work in line with our Standard Operating Procedures, with a particular focus on Safety and Flight Punctuality.
• Identify continuous improvement opportunities and maintain a safe, secure, and effective customer baggage operation at LHR.

What you’ll bring to British Airways:

• Must have held a Full UK Manual Driving Licence for a minimum of 12 months, with no more than 3 penalty points when you join British Airways.
• Unrestricted right to live and work in the UK.
• Ability to acquire and retain an airside ID.

What we are looking for:

• Physical fitness to handle manual tasks, including lifting items up to 32kg.
• Good interpersonal skills.
• Resilience to handle outdoor shift work in varying weather conditions.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you.

Inclusion & Diversity: At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves.