Cyber Incident Lead in Feltham

A career without limits. As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

The role: Cyber Incident Lead. This role reports into the Cyber Incident Manager, and works with stakeholders across the organisation to ensure BA is able to effectively identify, respond, and recover from cyber incidents.

What you’ll do:

• Leading the effort to respond to, and manage, cyber incidents across the BA estate 24/7 365 days a year as part of an on call function.
• Responsible for developing, maintaining, and managing incident response processes.
• Ability to present on complex, technical concepts to a wide range of stakeholders of varying seniority and knowledge.
• Confident to engage with business stakeholders and build strong and meaningful relationships.
• Ability to perform thorough risk assessment with vague and ambiguous information.
• Assist with the development of BA’s in-house digital forensics capability, supporting various investigation teams across the organisation.
• Work closely with other cyber teams to feed incident data back into tuning our security tool configuration and assessing our deployed controls.
• Effectively liaise and communicate with other Operating Companies (OpCos) within IAG to respond to wider-impacting incidents; share IoCs, threat intelligence and lessons learnt.
• Responsible for relationship development and continuous improvement of our suppliers who support elements of the cyber incident response lifecycle.

What you’ll bring to British Airways:

• Relevant cyber incident response experience within a large and complex organisation, with a solid understanding of incident response methodology.
• Experience using MITRE ATT&CK.
• Highly analytical, with a methodical and structured approach and high attention to detail.
• Good communicator, able to translate complex technical issues for both technical and non-technical stakeholders.
• Ability to remain calm and prioritise effectively under pressure.
• Relevant experience in digital forensics (Desirable).
• Understanding of aviation, transport, or critical infrastructure (Desirable).
• Relevant cyber security qualifications, such as GIAC Incident Handler (Desirable).

What we offer: We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either.

Inclusion & Diversity: At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.