At a Glance
- Tasks: Lead the delivery and optimisation of AI and automation products at British Airways.
- Company: Join British Airways, a pioneering airline with over 100 years of history.
- Benefits: Enjoy amazing staff travel perks, competitive salary, and opportunities for growth.
- Other info: Be part of a diverse team committed to innovation and inclusion.
- Why this job: Make a real impact in a dynamic environment while connecting the world.
- Qualifications: Experience in managing AI product delivery and strong stakeholder engagement skills.
The predicted salary is between 72000 - 88000 £ per year.
A career without limits. As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
The role: AI Product Delivery Lead. This role is responsible for the delivery, adoption, and performance of AI and automation products within a specific business directorate. Acting as the single point of accountability for the product lifecycle, it connects business needs with data capabilities, ensuring products are designed, delivered, and managed to meet strategic goals. The role spans product strategy, roadmap definition, delivery oversight, and in-life optimisation. It works closely with delivery squads, business stakeholders, and central data teams to prioritise work, remove blockers, and ensure products deliver sustainable value. The role also supports alignment across the wider organisation by identifying reusable opportunities and sharing delivery best practices.
What you’ll do:
- Engage business stakeholders to understand priorities, advocate for key AI and automation products, and drive adoption across directorates.
- Define and maintain the product roadmap, ensuring alignment with business goals and value-led prioritisation across the product lifecycle.
- Drive the net lifetime value of AI and automation products by managing their delivery, quality, and ongoing optimisation in line with business needs.
- Join up use cases and delivery efforts across directorates, identifying opportunities to reuse or scale AI and automation products across British Airways.
- Track delivery progress and hold delivery squads accountable for milestones, dependencies, and timely issue resolution.
- Mitigate risks and manage dependencies across squads and major IT programmes to enable successful product delivery.
- Lead quality assurance across the delivery lifecycle, ensuring standards, methods, and governance gates are met.
- Support continuous improvement by embedding delivery feedback loops and sharing lessons learned across delivery teams.
- Ensure compliance of data products with BA and external data governance, privacy, and regulatory standards.
- Represent the product portfolio within the wider AI and automation function, escalating blockers & enabling product squads to deliver value at pace.
What you’ll bring to British Airways:
- Proven experience managing delivery of AI and automation products, ideally within a large or complex organisation, with a track record of working cross-functionally to deliver measurable outcomes.
- Demonstrable understanding of AI/automation product lifecycle management, from development through in-life support and optimisation.
- Understanding of data and AI governance, quality, privacy, and compliance considerations in a regulated environment.
- Familiarity with agile methodologies and product-led delivery approaches in data, AI, and automation environments.
- Strategic & commercial thinking, applying business context to guide prioritisation and delivery trade-offs.
- Strong data literacy, using insight to drive decision-making and shape product value.
- Structured, decisive approach to product development, balancing critical thinking with practical delivery.
- Customer-focused mindset, considering user impact and supporting adoption of products.
- Skilled stakeholder engagement and communication, managing expectations and driving alignment across technical and non-technical audiences.
- Adaptable and resilient, proactively solving delivery challenges and managing interdependencies across initiatives.
- Supports team growth by sharing knowledge and encouraging peer development.
What we offer: We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either.
Inclusion & Diversity: At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
AI Product Delivery Lead in Feltham employer: British Airways
British Airways is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of the aviation industry. As a Lead Product Data Scientist, you will have access to cutting-edge technology and significant opportunities for professional growth, all while contributing to impactful projects that enhance operational efficiency. With a commitment to employee development and a focus on delivering measurable business value, British Airways provides a rewarding environment for those looking to make a difference in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land AI Product Delivery Lead in Feltham
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at British Airways or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to British Airways.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like British Airways.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like British Airways that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace AI Product Delivery Lead in Feltham
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at British Airways.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at British Airways and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at British Airways
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If British Airways uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
