British Airways in London is seeking a Product Owner – CRM to lead product teams across our CRM ecosystem, aligning customer needs with commercial priorities and technology to drive meaningful business value. You will own backlogs, write user stories, analyse data, and collaborate with stakeholders and development teams to deliver a seamless, agentic digital experience for colleagues and customers.
With 3+ years in digital product roles and Salesforce experience, you will help shape the customer
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CRM Product Owner: Elevate Digital Customer Experience employer: British Airways
British Airways is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of the aviation industry. As a Lead Product Data Scientist, you will have access to cutting-edge technology and significant opportunities for professional growth, all while contributing to impactful projects that enhance operational efficiency. With a commitment to employee development and a focus on delivering measurable business value, British Airways provides a rewarding environment for those looking to make a difference in their careers.
