At a Glance
- Tasks: Deliver engaging training to our Pilot and Cabin Crew communities in various essential areas.
- Company: Join British Airways, a leader in the aviation industry with a commitment to inclusion.
- Benefits: Enjoy fantastic staff travel perks, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference by coaching and mentoring future cabin crew professionals.
- Qualifications: Must have 12 months as a Crew Training Instructor and previous cabin crew experience.
- Other info: Flexible working hours with travel to key training locations in London.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen within the BA Euroflyer Training Department for Permanent Full-time Ground Crew Instructors – ‘Crew Training Specialists’ (CTS). The CTS will deliver training in a variety of areas including SEP, CRM, First Aid to our Pilot and Cabin Crew communities. They will be responsible for designing, implementing, and maintaining all training content for all courses in line with both CAA and Euroflyer regulations.
What you’ll do:
- Delivery of all regulatory training to include the design, implementation and updating of all course material including session plans, training aids and online learning within our Learning Management Systems.
- To support, coach and mentor a team of Cabin Crew Instructors (CCI) to ensure continual compliance and standardisation and professional development.
- For External applicants: To support the business, you will be qualified in the rank of Cabin Crew with a view to promote to SCCM to support the flying programme during the summer season.
- For Internal candidates: Current operating rank will be upheld. Continuation of flying during the summer season will be required.
- Conducting audits / inflight assessments and inflight co-ordination training.
Successful candidates will need excellent communication skills and a strong commitment to help others learn and develop through coaching and mentoring whilst delivering and receiving continuous feedback. Strong attention to detail and ability to create and structure course content in line with CAA and company regulatory requirements. Candidates will need a minimum of 12-months experience (internal and external) as a Crew Training Instructor and previous flying experience as a cabin crew member/SCCM.
Working 37.5 hours per week with a mix of week and weekend working. A degree of flexibility is therefore essential. Training locations include Crawley, London Gatwick and London Heathrow so some travel will be required.
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
BA Euroflyer - Crew Training Specialist in Crawley employer: British Airways
Contact Detail:
British Airways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BA Euroflyer - Crew Training Specialist in Crawley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at British Airways, especially those in training roles. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of CAA regulations and training methodologies. Show us that you’re not just a candidate, but a future Crew Training Specialist who’s ready to hit the ground running!
✨Tip Number 3
Don’t forget to showcase your coaching and mentoring skills during the interview. We want to see how you can help others learn and develop, so share specific examples from your past experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the BA Euroflyer team.
We think you need these skills to ace BA Euroflyer - Crew Training Specialist in Crawley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience as a Crew Training Instructor. We want to see how your skills align with the role, so don’t hold back on showcasing your training delivery and mentoring abilities!
Show Off Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your ability to convey information clearly. Whether it’s through your writing style or examples of past experiences, let us know how you’ve effectively communicated in training settings.
Highlight Your Attention to Detail: We’re looking for someone who can create structured course content that meets regulatory requirements. In your application, mention specific instances where your attention to detail made a difference in your previous roles, especially in training or compliance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at British Airways!
How to prepare for a job interview at British Airways
✨Know Your Training Stuff
Make sure you brush up on all the training areas you'll be involved in, like SEP, CRM, and First Aid. Familiarise yourself with the latest CAA and Euroflyer regulations, as being able to discuss these confidently will show your expertise and commitment to the role.
✨Show Off Your Coaching Skills
Since the role involves mentoring and coaching, think of examples from your past experiences where you've successfully helped others learn. Be ready to share how you approach feedback and support, as this will highlight your ability to develop a team.
✨Be Detail-Oriented
Attention to detail is crucial for this position. Prepare to discuss how you ensure compliance and standardisation in training content. Bring examples of how you've structured course materials or conducted audits in previous roles to demonstrate your meticulous nature.
✨Flexibility is Key
With a mix of week and weekend working, it's important to convey your flexibility during the interview. Share any experiences where you've adapted to changing schedules or locations, as this will show you're ready to meet the demands of the role.