At a Glance
- Tasks: Analyse data to drive commercial decisions and provide actionable insights.
- Company: Join British Airways, a pioneering airline with over 100 years of history.
- Benefits: Enjoy staff travel perks, competitive salary, and opportunities for growth.
- Other info: Embrace diversity and inclusion in a dynamic work environment.
- Why this job: Be at the forefront of data-driven decision-making in the aviation industry.
- Qualifications: Experience in data analysis, strong communication skills, and a curious mindset.
The predicted salary is between 40500 - 49500 £ per year.
A career without limits
As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role
Commercial Analytics & Insights Analyst
At British Airways, data helps shape the decisions behind how we fly, where we invest, and how we serve our customers.
Joining the Commercial Analytics & Insights team means working at the heart of those decisions, helping turn information into clear recommendations that support commercial performance across the airline.
What you'll do
- Deliver forecasts and performance updates for stakeholders across Commercial, Finance and Network teams.
- Analyse commercial data to identify trends, risks and opportunities.
- Support target setting and performance improvement through modelling and insight.
- Investigate areas of concern and provide clear recommendations backed by data.
- Monitor performance against business objectives and commercial plans.
- Assess competitor activity and market performance.
- Evaluate pricing, product and proposition changes.
- Prepare and present findings to a range of audiences, including senior stakeholders.
- Work with partner airlines to understand wider market and network performance.
- Leverage AI-driven tools to transform analytical processes, generate actionable insights and provide data-led recommendations.
What you'll bring to British Airways
A curious and analytical approach, with the ability to turn complex information into clear and practical insight.
Strong communication skills, sound commercial judgement, and the confidence to work with a wide range of stakeholders will help drive success in this role.
An interest in new technologies and data-led ways of working is also important as we continue to develop our analytical capabilities.
Your experience
- Experience analysing data and producing actionable insights.
- Strong numerical and problem-solving skills.
- Ability to communicate complex information in a clear and concise way.
- Experience building effective stakeholder relationships.
- Commercial awareness and critical thinking skills.
- Experience using analytical tools and techniques.
- Exposure to AI tools or analytics technologies is desirable.
- Relevant qualifications demonstrating analytical capability.
What we offer
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights.
You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you.
We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work.
Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves.
We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
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Commercial Analytics & Insights Analyst employer: British Airways
At British Airways, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Lead Network Engineer, you'll enjoy unparalleled staff travel benefits, opportunities for professional growth, and a commitment to inclusion and diversity that ensures every voice is heard. Join us in shaping the future of air travel while enjoying a fulfilling career that truly takes you places.
