Build and Delivery Manager Heathrow, England

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit!

The role: New Aircraft Build and Delivery Manager

“The New Aircraft Build and Delivery Manager is responsible for technical acceptance and delivery of new aircraft to British Airways, from the Airbus and Boeing production sites in Hamburg, Toulouse, South Carolina and Everett. The role ensures that aircraft purchased for British Airways are built in accordance with the purchase agreement, to the agreed specification, quality and in compliance with CAA requirements.”

The successful candidate will be expected to define, project manage and administer the inspection programme, build and delivery plan and delivery support team to ensure on-time delivery. To identify and negotiate commercial settlements and warranty extensions as appropriate to maximise financial compensation opportunities. The New Aircraft Build and Delivery Manager is also responsible for providing a clear focus and direction to deliver technical, safety, quality and cost performance targets along with continuous improvement of aircraft delivery activities through engineering processes and procedures.

Note: This role will involve relocating to the US, France or Germany for several months or even years at a time. Candidates must not be restricted from obtaining the right to live and work in any of these countries.”

What you’ll do:

• Defines, reviews, manages and actions the aircraft build inspection programme.
• Audits Airbus and Boeing quality to ensure BA build standards are met and initiates appropriate actions to achieve them where they are found lacking.
• Ensures the aircraft is built to the agreed specification.
• Identifies and initiates necessary actions to reduce repetitive build defects.
• Reviews in service defects and where applicable initiates additional build and delivery inspections to reduce them.
• Technically accepts the aircraft for purchase by British Airways.
• Identifies technical issues and negotiates acceptance criteria for aircraft purchase including appropriate contractual commitments.
• Provides an on-site focal point for Airbus and Boeing in relation to all matters concerning British Airways.
• Provides on-site specialist technical support as required with due regard for safety, technical, regulatory and commercial requirements.
• Identifies and supports simplification and process improvement initiatives.
• Monitors technical performance and develops corrective actions, evaluates industry data.
• Evaluates manufacturers data for Fleet inclusion.
• Optimises cost of ownership, including budget
• Liaising with IAG Group Investment to ensure adequate commitments are in place post delivery

What you’ll bring to British Airways:

• Lead process improvement initiatives
• Influencing, decision-making and negotiating
• Team Player with good people skills
• Project management/prioritisation
• Report and business plan writing skills
• Sound knowledge of BA systems
• Customer-driven with communication skills
• Problem analysis and technical decision making
• Motivated self-starter able to manage change
• Detailed knowledge of the safety, quality and warranty management system
• Detailed knowledge of regulatory requirements and maintenance programmes
• Detailed knowledge of company processes and procedures applicable to the work environment and people management
• Detailed knowledge of at least one aircraft type
• Detailed knowledge of product design or materials as appropriate

Desirable Qualifications:

• Formal business-related qualification to HNC / HND or equivalent experience.

Why British Airways?

Join a world-class airline with a proud heritage and an exciting future. At BA Engineering, you’ll work with the best in the business, in a role where your contribution directly enhances the safety and reliability of our global fleet.

We offer a competitive salary, generous travel benefits, excellent training, and development opportunities to grow your career.

Ready to make a difference at 35,000 feet?

Apply now and help shape the future of safe, compliant aviation at British Airways.

Inclusion & Diversity

We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. We encourage people from all backgrounds to be part of our journey to become a Better BA.

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