British Airways is seeking a Spanish-speaking Customer Experience Representative at London Heathrow to deliver warm, professional service to Iberia customers and the wider BA audience. In this role you will guide customers through check-in, boarding and connections, handle disruptions with empathy, and collaborate with teams to ensure smooth airport journeys across two iconic brands.
Fluency in English and Spanish, plus strong communication, are essential; willingness to work a 24/7 roster is
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Spanish-Speaking Airport Customer Experience Pro employer: British Airways PLC
At British Airways, we pride ourselves on being an exceptional employer that values diversity and innovation. As a Commercial Proposition Specialist, you'll enjoy a dynamic work environment where your contributions directly impact customer experiences and business performance. With fantastic staff travel benefits, opportunities for personal growth, and a commitment to inclusivity, you'll find a rewarding career that truly takes you places.
