At a Glance
- Tasks: Support senior leaders by managing schedules, coordinating events, and driving engagement initiatives.
- Company: Join British Airways, the UK's flag carrier with over 100 years of history.
- Benefits: Enjoy staff travel perks, competitive salary, and opportunities for personal growth.
- Other info: Embrace a culture of inclusion and diversity while advancing your career.
- Why this job: Be at the heart of a dynamic team that shapes exceptional customer experiences.
- Qualifications: Experience in administrative support, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 33750 - 41250 £ per year.
A career without limits
As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role: Senior Leadership & Business Support Executive
Behind every great customer experience is a team making sure the business runs smoothly.
Join British Airways' Customer & People team, a function that keeps colleagues connected, leaders supported, and key priorities moving forward.
From coordinating leadership activity to driving engagement, communications and improvement initiatives, this role sits at the heart of the department, helping create the conditions for teams to thrive.
What you'll do
- Keep multiple Directors organised by managing diaries, meetings, events and travel arrangements.
- Coordinate leadership meetings, team events, away days and key business activities.
- Prepare reports, presentations, briefing packs and governance materials.
- Track actions, priorities, risks and departmental objectives to keep activity on course.
- Support business planning, reporting cycles, budgets, purchase orders and expenses.
- Coordinate recruitment, onboarding and other people-related processes.
- Drive communications, engagement activities and recognition initiatives across the department.
- Support projects, transformation activity and business improvement initiatives.
- Champion smarter ways of working through technology, innovation and process improvements.
- Help create an efficient, welcoming and well-run workplace environment.
What you'll bring to British Airways
You thrive on making things happen?
Love bringing order to complexity?
This role suits someone who is organised, proactive and naturally collaborative, with the confidence to build relationships across all levels of the business.
Strong judgement, resilience and discretion are essential, alongside a talent for communicating clearly, solving problems and keeping priorities moving, even when plans change.
Energy, curiosity and a genuine enjoyment of working with people will make a real difference.
Your experience
- Proven administrative or business support experience in a fast-paced environment.
- Strong stakeholder management skills, with experience working across multiple levels of an organisation.
- Experience coordinating senior meetings, events and business activities.
- Reporting, data analysis and management information experience.
- Proficiency in Microsoft Office, including Excel, Power Point, Outlook and Teams.
- Project coordination or small-scale project management experience is desirable.
- Airline, operational or 24/7 environment experience is advantageous.
What we offer
We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights.
You'll also receive up to 30 discounted Hotline' airfares per year for yourself, friends, and family.
At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you.
We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don't expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work.
Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves.
We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
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Senior Leadership & Business Support Executive employer: British Airways PLC
At British Airways, we pride ourselves on being an exceptional employer, offering a dynamic work environment at Heathrow where every team member is valued and empowered to reach their full potential. With competitive salaries, extensive staff travel benefits, and a strong commitment to inclusion and diversity, we foster a culture of continuous improvement and professional growth. Join us in delivering world-class service while enjoying the unique advantages of working for the nation's flag carrier, where your ambition can truly take flight.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Leadership & Business Support Executive
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like British Airways PLC.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like British Airways PLC.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Senior Leadership & Business Support Executive
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to British Airways PLC.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of British Airways PLC. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at British Airways PLC
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with British Airways PLC, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at British Airways PLC, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for British Airways PLC could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at British Airways PLC as they’re likely seeking a candidate who can enhance their workplace culture.
