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- Tasks: Lead the development of tech products that keep British Airways running smoothly.
- Company: Join British Airways, a pioneering airline with over 100 years of history.
- Benefits: Enjoy staff travel perks, competitive salary, and opportunities for growth.
- Why this job: Make a real impact on airline operations and customer experience.
- Qualifications: Experience in product management and a degree in a relevant field.
- Other info: Be part of a diverse team committed to innovation and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
A career without limits. As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. A job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit.
The role: Product Manager. You'll be part of our Operations directorate, a critical area of the airline responsible for keeping British Airways running safely, smoothly and efficiently every day. Working at the heart of our operation, you'll own the development and delivery of technology products that support frontline operational teams across the business. Your work will directly influence how we plan, operate and optimise our airline - helping us deliver for our customers, colleagues and partners at scale.
What you'll do:
- Own a portfolio of technology products and streams of work within your domain.
- Define, implement and manage product strategy, vision and backlog aligned to operational priorities.
- Lead integrated product and project teams, acting as the voice of the customer and aligning stakeholders to clear outcomes.
- Deliver multiple programmes simultaneously, overseeing both delivery and ongoing product development.
- Prioritise and define user stories to streamline execution of operational priorities.
- Lead discovery through feasibility analysis, proof-of-concepts and collaboration with architects and data specialists.
- Work closely with internal and external partners, including technology suppliers and operational teams, to develop scalable solutions.
- Establish and maintain efficient processes to manage product performance and delivery.
- Facilitate strategy, vision and programme increment workshops and collaborative sessions.
- Embed a data-led approach to optimisation, performance analytics and decision-making.
- Maintain product standards, governance and accurate product data.
- Partner with operational users to ensure new digital solutions are fully embedded and deliver real value.
- Support people change approaches and adapt processes as required.
- Stay informed on market trends and evolving customer and operational needs.
Your experience:
- Proven experience in product management and delivery within digital or technology environments.
- Strong understanding of airline operations and operational technology.
- Experience working in agile delivery environments using tools such as Jira and Confluence.
- Demonstrated ability to prioritise, deliver independently and manage competing demands.
- Degree-level qualification in Computer Science, Engineering, Mathematics, Sciences or equivalent.
- Experience gained in a top-tier consultancy, product-led organisation or start-up environment (or equivalent).
What we offer: We believe that all the people who work with us should feel valued for the part they play. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted Hotline airfares per year for yourself, friends, and family. At British Airways, you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either.
Inclusion & Diversity: At British Airways, we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA.
Product Manager employer: British Airways PLC
Contact Detail:
British Airways PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at British Airways on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by understanding the airline's operations inside out. Brush up on your knowledge of product management in tech environments and think about how you can apply that to British Airways' needs.
✨Tip Number 3
Showcase your passion for aviation and technology during interviews. We want to see that you’re not just looking for any job, but that you’re genuinely excited about contributing to British Airways’ mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Product Manager at British Airways and how you can contribute to our mission.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in product management and any relevant skills that align with what we’re looking for. This helps us see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure you articulate your thoughts well without unnecessary fluff. It’ll help us understand your qualifications better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at British Airways PLC
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the technology products you'll be managing. Familiarise yourself with British Airways' operational needs and how your role as a Product Manager can directly impact their efficiency and customer satisfaction.
✨Showcase Your Agile Experience
Since the role requires experience in agile environments, be ready to discuss specific projects where you've successfully used tools like Jira and Confluence. Highlight how you prioritised tasks and managed competing demands to deliver results.
✨Demonstrate Stakeholder Management Skills
Prepare examples of how you've led integrated product teams and aligned stakeholders to achieve clear outcomes. This will show that you can act as the voice of the customer and manage relationships effectively, which is crucial for this role.
✨Emphasise Data-Driven Decision Making
British Airways values a data-led approach, so come prepared with examples of how you've used performance analytics to optimise product delivery. Discuss any experience you have with feasibility analysis and collaborating with data specialists to drive decisions.
