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- Tasks: Lead supplier governance and performance frameworks for key digital platforms.
- Company: Join British Airways, a leader in the travel industry with a focus on innovation.
- Benefits: Competitive salary, travel perks, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement and career development.
- Why this job: Make a real impact by driving supplier performance and innovation in a dynamic environment.
- Qualifications: Experience in supplier management and strong stakeholder relationship skills required.
The predicted salary is between 60000 - 75000 £ per year.
As part of the Ecommerce & Platforms leadership community, the Senior Supplier & Performance Manager is responsible for establishing and leading supplier governance, Supplier Relationship Management (SRM) and performance frameworks across the E&P directorate. This role ensures that strategic suppliers deliver maximum value, performance, innovation and compliance across key digital and platform domains, including Indirect Platforms, Offer & Order, Digital Marketing & Content, Payments, CRM, Agent UI and ba.com. The role sets the operating model and standards that delivery teams use to manage suppliers effectively, driving strong commercial discipline, transparency and continuous improvement.
What you'll do:
- Define and lead supplier governance across E&P by designing and owning a consistent supplier operating model, standards and review cadence.
- Own strategic Supplier Relationship Management (SRM) for all key E&P suppliers, building strong senior level relationships to influence outcomes, innovation and long term value.
- Drive supplier performance, value and commercial outcomes, ensuring contractual commitments, KPIs and service outcomes are met.
- Provide performance insight, risk management and remediation through dashboards, governance forums and structured improvement plans.
- Oversee supplier risk, compliance and assurance across security, privacy, audit and regulatory requirements.
- Influence senior leaders and embed best practice supplier management, commercial discipline and performance monitoring across delivery teams.
What you'll bring to British Airways:
- Strong stakeholder and supplier relationship management skills with the ability to influence at senior levels.
- Commercially minded with strong analytical, problem solving and decision making capability.
- Clear, confident communicator producing leadership ready insights and recommendations.
- Highly organised, resilient and able to manage multiple priorities in a complex environment.
- Collaborative leadership style, role modelling BA values and behaviours.
Your experience:
Senior level experience in supplier, vendor or
Senior Supplier & Performance Manager in London employer: British Airways PLC
Contact Detail:
British Airways PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Supplier & Performance Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Supplier & Performance Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its suppliers. Understand their performance metrics and be ready to discuss how you can drive value and innovation. Show them you’re not just another candidate, but someone who can make a real impact!
✨Tip Number 3
Practice your pitch! Be clear and confident when discussing your experience in supplier relationship management and performance frameworks. Tailor your examples to highlight your ability to influence senior leaders and drive commercial outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that dream job!
We think you need these skills to ace Senior Supplier & Performance Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Supplier & Performance Manager role. Highlight your experience in supplier governance and relationship management, as well as any relevant achievements that align with what we’re looking for.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past roles where you’ve influenced outcomes or driven performance improvements. We want to see how you can bring value to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a confident communicator who can present insights effectively, so make sure your application reflects that.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at British Airways PLC
✨Know Your Suppliers
Before the interview, research the key suppliers relevant to the role. Understand their strengths, weaknesses, and how they align with the company's goals. This will help you demonstrate your knowledge and show that you're ready to manage those relationships effectively.
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples where you've used data to drive supplier performance or decision-making. Highlight any dashboards or performance metrics you've developed in previous roles, as this aligns perfectly with the expectations of the Senior Supplier & Performance Manager position.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role requires influencing senior leaders, being able to present your insights and recommendations in a concise manner is crucial. Consider doing mock interviews with a friend to refine your communication style.
✨Demonstrate Collaboration
Prepare examples that showcase your collaborative leadership style. Discuss how you've worked with cross-functional teams to achieve common goals, especially in complex environments. This will resonate well with the company’s values and the collaborative nature of the role.