Flight Data Programme Manager

A career without limits. As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. A job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways, the sky is never the limit.

This is your chance to join a world‑class airline and help drive one of the industry's leading Flight Data Monitoring programmes. As a Flight Data Programme Manager, you'll turn data into action‑leading investigations, spotting trends, and shaping safety performance across our operation. Corporate Safety & Security sits at the heart of how we protect our people, customers and operation. Within this, the Flight Data Monitoring (FDM) programme is a critical pillar of our safety system‑providing data‑driven insight that helps us proactively identify risk, improve performance and maintain our industry‑leading safety standards.

Working as part of our Flight Data Safety team, you'll play a key role in developing and enhancing our FDM programme, supported by a dedicated team of flight crew and safety professionals. We are committed to maintaining our industry‑leading position in Flight Data Monitoring, and you will be central to sustaining and advancing this in the ever‑evolving world of aviation safety. We're looking for someone with real FDM experience who thrives on data and has a genuine passion for aviation. If you enjoy solving complex problems and making a tangible impact on flight safety, we would like to hear from you!

What you'll do:

• Apply and evolve flight data‑led investigations into exceedances and emerging safety trends.
• Review and triage events identified through the Flight Data Monitoring Programme, escalating for investigation where appropriate.
• Support the analysis of flight data trends, communicating clear, evidence‑based insights to safety and risk management forums.
• Continuously monitor programme performance, identifying opportunities for enhancement and making recommendations for improvement.
• Contribute to industry‑led working groups, providing subject matter expertise on risk events and trends.
• Build strong relationships with programme stakeholders, including FDM investigators and operational teams.
• Support the delivery and development of the overall FDM programme and its governance.
• Champion curiosity and continuous improvement to maintain industry‑leading safety standards.
• Deputise for the Flight Data Safety Manager as required.

What you’ll bring to British Airways:

• You bring a genuine passion for aviation safety and a strong analytical mindset, with the ability to interpret complex and sometimes conflicting data to drive meaningful insight.
• You are naturally curious and proactive, always looking for opportunities to improve processes and enhance performance.
• You are comfortable working with ambiguity and demonstrate sound judgement when prioritising risk in a fast‑paced, high‑pressure environment.
• You bring strong relationship‑building skills and the confidence to work collaboratively across directorates, regulators and industry bodies.
• With clear and effective communication, you are able to translate technical detail into practical, actionable outputs.
• You are organised and resilient, able to manage multiple workstreams independently while delivering high‑quality outcomes to tight timescales.
• Above all, you role‑model our commitment to safety and act with integrity in everything you do.

Your experience:

• Experience or knowledge of Flight Data Monitoring, including programme management and development.
• Previous airline operational knowledge or experience.
• Strong analytical capability, with experience working with complex data sets.
• Experience using data retrieval and analysis tools (e.g. Microsoft Office, data visualisation tools, SQL).
• Ability to manage multiple concurrent projects and prioritise effectively.
• Strong communication skills, with experience presenting insights to stakeholders.
• Experience working in a regulated or safety‑critical environment.
• Numerate degree or relevant experience in a similar role (desirable).
• Experience with programming languages such as Python or R (desirable).
• Aviation regulatory knowledge or experience (desirable).

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It is one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted Hotline airfares per year for yourself, friends, and family. At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either.

Inclusion & Diversity:

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.