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- Tasks: Enhance travel experiences by resolving booking issues and collaborating with colleagues and suppliers.
- Company: Leading travel company based in Crawley with a focus on customer satisfaction.
- Benefits: 26 days holiday, flexible hours, and discounted flights for employees.
- Why this job: Join us to create unforgettable travel memories for clients while enjoying great perks.
- Qualifications: Strong customer service background and excellent problem-solving skills required.
- Other info: Dynamic role with opportunities for growth in the travel industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading travel company based in Crawley is looking for customer support specialists to enhance the travel memories of our clients. The role requires navigating various systems to resolve booking issues and working closely with internal colleagues and suppliers.
You will need a strong background in customer service, problem-solving skills, and the ability to work shifts. Enjoy benefits like 26 days of holiday, flexible working hours, and the opportunity to purchase discounted flights. Join us in creating unforgettable experiences.
Hybrid Travel Operations & Support Executive in Crawley employer: British Airways PLC
Contact Detail:
British Airways PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Travel Operations & Support Executive in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer support roles and practice your answers. Show off your problem-solving skills and how you’ve made clients happy in the past.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your customer service experience and passion for travel.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer’s mind.
We think you need these skills to ace Hybrid Travel Operations & Support Executive in Crawley
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help clients in the past, so share specific examples that showcase your problem-solving skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention how your skills align with the job description and why you’re excited about working with us at StudySmarter.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for travel and customer support shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at British Airways PLC
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills before the interview. Think of specific examples where you've gone above and beyond to help a customer, as this role is all about enhancing travel memories. Be ready to discuss how you handle difficult situations and resolve booking issues.
✨Familiarise Yourself with Travel Systems
Since you'll be navigating various systems, it’s a good idea to familiarise yourself with common travel booking platforms. If you have experience with any specific systems, mention them during the interview. This shows that you're proactive and ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled challenges in previous roles. The interviewers will want to see your thought process when resolving issues, so think through a few scenarios where you successfully solved a problem for a customer or colleague.
✨Be Ready for Shift Work Questions
Since the role requires working shifts, be prepared to discuss your availability and flexibility. It’s important to show that you’re willing to adapt to different schedules. You might also want to mention any previous experience with shift work to demonstrate your readiness for this aspect of the job.