At a Glance
- Tasks: Shape customer experiences and commercial propositions using data and insights.
- Company: Join British Airways, a pioneering airline with over 100 years of history.
- Benefits: Enjoy amazing staff travel perks, competitive salary, and career development opportunities.
- Other info: Be part of a diverse team committed to inclusion and creativity.
- Why this job: Make a real impact by developing innovative solutions in a dynamic environment.
- Qualifications: Experience in proposition development, data analysis, and strong relationship-building skills.
The predicted salary is between 37800 - 46200 £ per year.
A career without limits
As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role: Commercial Proposition Specialist
Within British Airways, we all have a part to play in crafting an inclusive place to work.
Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
As a Proposition Specialist, you'll help shape the products, loyalty experiences and commercial propositions that connect customers with British Airways every day.
Working within our Commercial team, you'll use data, insight and collaboration to create propositions that deliver great customer experiences while supporting business performance.
This is a varied role where no two days are quite the same!
You'll work across loyalty, products, pricing and commercial initiatives, turning insights into action and helping bring new ideas to life.
If you enjoy solving problems, spotting opportunities and making a real impact, we'd love to hear from you.
What you'll do
You'll play a key role in developing and improving customer and commercial propositions by:
- Shaping and delivering loyalty, product and commercial initiatives.
- Using data and insight to identify opportunities and recommend improvements.
- Supporting pricing, product and proposition decisions that drive value for customers and the business.
- Working with colleagues across Commercial, Technology and partner teams to deliver seamless experiences.
- Helping develop automation and AI-enabled solutions that improve efficiency.
- Monitoring performance and turning findings into clear, practical recommendations.
- Keeping up to date with customer trends and market developments to help identify future opportunities.
- What you'll bring to British Airways
You're someone who enjoys getting to the heart of a challenge and finding practical solutions.
You'll be comfortable working with data, naturally curious and able to translate insights into clear recommendations.
You'll also be a strong relationship builder who enjoys working with others, sharing ideas and making things happen.
A commercial mindset, attention to detail and a positive, proactive approach will help you thrive in this role!
- Your experience
- We're interested in people who can bring experience in some of the following areas:
- Proposition development, product management or loyalty programmes.
- Using data and analytical tools such as SQL, Excel or Power BI.
- Developing customer-focused commercial strategies or initiatives.
- Managing projects and balancing competing priorities.
- Commercial, retail, loyalty, sales or revenue-focused environments.
- Building relationships and influencing a range of stakeholders.
What we offer
We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights.
You'll also receive up to 30 discounted Hotline' airfares per year for yourself, friends, and family.
At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you.
We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don't expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work.
Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves.
We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
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Commercial Proposition Specialist employer: British Airways PLC
At British Airways, we pride ourselves on being an exceptional employer that values diversity and innovation. As a Commercial Proposition Specialist, you'll enjoy a dynamic work environment where your contributions directly impact customer experiences and business performance. With fantastic staff travel benefits, opportunities for personal growth, and a commitment to inclusivity, you'll find a rewarding career that truly takes you places.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Proposition Specialist
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like British Airways PLC!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Commercial Proposition Specialist
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at British Airways PLC, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at British Airways PLC
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with British Airways PLC’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
